Two decades ago, a small internet service provider (ISP) began its journey in Lagos with a simple mission: to ensure businesses stayed connected. Today, Netcom Africa stands as a leading Managed Service Provider (MSP) in Nigeria, helping organizations navigate the complex world of digital transformation. As the company celebrates its 20th anniversary, it looks back on its remarkable growth and the impact it has had on Nigeria’s technology landscape.
A Journey of Growth and Innovation
Netcom Africa was founded in 2004 as an ISP, offering reliable communication services using satellite, fiber, and radio technologies. Over the years, as businesses grew and technology advanced, Netcom expanded its offerings, becoming much more than just an internet provider. It has now evolved into a trusted partner for Nigerian businesses, providing a range of digital solutions that help organizations grow, secure their operations, and adopt cutting-edge technologies.
“When we started, the internet was just the beginning,” said a senior executive at Netcom. “Over time, we saw that businesses needed more than just connectivity. They needed secure, reliable, and scalable solutions to keep up with the rapidly changing digital world. And that’s where we stepped in – offering more than just a service, but a partnership for growth.”
Today, Netcom’s services are designed to empower Nigerian businesses to thrive in the digital age. From small startups to large enterprises, Netcom offers solutions that cater to every aspect of digital transformation. These include:
Managed IT Services: Whether it’s remote support, on-site troubleshooting, or expert IT consultancy, Netcom’s team is always ready to help businesses overcome any technical hurdle. The company ensures that businesses can focus on what they do best, while Netcom takes care of the technology.
Enterprise Technology & Performance: Netcom provides enterprise resource planning (ERP) systems and productivity applications that help businesses stay organized, improve collaboration, and streamline operations. These solutions enable businesses to work smarter, not harder.
Infrastructure Services: With smart building solutions and data center services, Netcom helps businesses optimize both their physical and digital infrastructures. These services support the smooth running of business operations, no matter the scale.
Enterprise Security: As cyber threats continue to evolve, Netcom offers managed cybersecurity services to keep businesses protected. From real-time monitoring to disaster recovery and backup, Netcom ensures businesses are always prepared for any unexpected event.
Business Strategy & Analytics: With powerful business intelligence tools, Netcom helps companies make data-driven decisions that lead to growth. The company empowers businesses with the insights they need to thrive in an increasingly competitive market.
In today’s fast-paced business world, many organizations don’t have the internal resources to manage their IT needs effectively. That’s where a Managed Service Provider (MSP) like Netcom comes in. By outsourcing their IT services, businesses can focus on what matters most—growing their brand and serving their customers—while leaving the technology to experts.
Netcom’s managed services offer several key benefits for businesses, including:
Cost Predictability: Businesses can budget more effectively, knowing their IT costs are predictable and fixed.
Access to Experts: With a team of experienced IT professionals, businesses can trust that their systems are in good hands.
Scalability: As businesses grow, Netcom’s services can easily scale with them, providing the right support at every stage of development.
Reliability: Netcom’s round-the-clock support ensures that businesses can keep running smoothly, without interruptions.
By offering these services, Netcom allows businesses to operate efficiently and securely, with the peace of mind that comes from having a trusted partner by their side.
A Commitment to Core Values
Netcom’s growth has been guided by a set of core values that shape its every decision. These values have helped the company earn the trust and loyalty of its clients over the years:
Innovation: Netcom is always looking for new ways to improve and integrate the latest technologies into its solutions.
Integrity: The company is committed to ethical business practices, always putting the needs of its customers first.
Customer Focus: Netcom listens to its clients and tailors its solutions to meet their unique needs.
Continuous Improvement: The company strives to improve every day, learning from both successes and challenges.
These principles have allowed Netcom to stay at the forefront of Nigeria’s rapidly changing digital landscape, ensuring it remains the go-to MSP for businesses across the country.
Looking Ahead to the Future
As Netcom celebrates 20 years of success, the company is looking forward to an even brighter future. With technology continuing to evolve, Netcom remains committed to helping businesses navigate this ever-changing landscape. Its vision for the future is simple: to continue leading the way as Nigeria’s top technology consultancy and MSP, empowering businesses to achieve their goals through smart, secure, and scalable digital solutions.
“Over the last 20 years, we’ve seen how technology can transform businesses,” said the executive. “But we’re just getting started. The digital journey is ongoing, and we’re here to guide our clients every step of the way.”
