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MTN Nigeria Unveils First Fully Digitized Self-Service Retail Store

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MTN Nigeria has launched its first fully digitized self-service retail store, a pioneering innovation designed to enhance the overall customer experience. This state-of-the-art store, powered by the company’s in-house talents and in collaboration with RightCom as their Customer Experience as a Service (CXaaS) partner, represents a significant leap forward in retail technology.

The fully digitized store aims to provide customers with a seamless and efficient shopping experience. By leveraging advanced digital technologies and the expertise of RightCom, MTN Nigeria is set to transform the way customers interact with their services, making transactions quicker, more convenient, and more personalized.

This innovative approach underscores MTN Nigeria’s commitment to leveraging the skills and creativity of its workforce. By harnessing the talents of its in-house team, MTN has been able to develop and implement cutting-edge solutions that meet the evolving needs of its customers. The partnership with RightCom further ensures that the customer experience is continually optimized, providing a robust framework for future enhancements.

MTN Nigeria’s fully digitized self-service retail store is not just a testament to technological advancement but also a clear indication of the company’s dedication to improving customer satisfaction. As the retail landscape continues to evolve, MTN Nigeria is at the forefront, setting new standards for customer service and operational efficiency.

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NDPC CEO and AGIS Director Discuss Enhanced Collaboration on Data Protection

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In a significant step towards fostering data privacy compliance, the National Commissioner and CEO of the Nigeria Data Protection Commission (NDPC), Dr. Vincent Olatunji, warmly welcomed the Director of the Abuja Geographic Information Systems (AGIS), Tukur Dan Asabe, to the Commission’s headquarters in Abuja.

The meeting, described by attendees as forward-thinking and collaborative, underscored the growing importance of data protection in public institutions. Mr. Asabe expressed his appreciation for the reception, emphasizing AGIS’s pivotal role as the custodian of geospatial and land data for the Federal Capital Territory. Highlighting the sensitive nature of their work, he said, “As an institution responsible for managing the data of thousands of landowners, we recognize the need to align our operations with modern data protection and privacy standards. This is why we are here—to learn, grow, and ensure we set an example for others.”

As part of his agenda, Mr. Asabe sought NDPC’s support in…

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Bonny Mekwunye Marks Birthday with Heartfelt Thanksgiving and Warm Tributes

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In the serene environment of Lekki, Lagos, Bonny Mekwunye, the Vice Chairman of KECAM Technologies Ltd, celebrated his birthday in grand yet humble style, surrounded by family, friends, and a wave of heartfelt well-wishes. Known for his deep spirituality and infectious warmth, Bonny chose to begin his special day on a reflective and thankful note, demonstrating the essence of his character—a man of faith, family, and community.

Bonny’s morning began with a solemn expression of gratitude as he recited the beloved hymn:
“Great is Thy faithfulness,
Morning by morning new mercies I see,
All I have needed Thy hand hath provided,
Great is Thy faithfulness, Lord, unto me.”

These words resonated deeply with his appreciation for life and the journey he has walked. Speaking with an air of humility and joy, Bonny said, “I remain deeply appreciative to the Almighty God for my new age, His protection, guidance, faithfulness, mercies, graces, and immense blessings upon…

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Port-Harcourt Refinery Up, Running, NNPC Insists

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…Invites Doubters for Facility Tour

 

The Nigerian National Petroleum Company Limited (NNPC Ltd.) has insisted that the Old Port Harcourt Refinery is up and running, with loading operations in full swing.

The Group Chief Executive Officer, Mr. Mele Kyari, gave the confirmation at the commissioning of the NUPENG Towers in Lagos on Wednesday.

In a goodwill message at the event, Kyari extended invitation to human rights activist and lawyer, Mr. Femi Falana, and all those in doubt, to join the NNPC Ltd on a tour of the refineries in Port Harcourt, Warri, and Kaduna to verify their status.

He also shed light on the controversy around products blending, stating that blending was not a crime as it is an integral part of the refining process.

“If you don’t blend, you will bring out off-spec products which will destroy your vehicles. Every refinery blend because what is on specification in the United States of America…

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Businesses Decry Harassment and Multiple Regulatory Bottlenecks in Lagos

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Lagos manufacturers are raising their voices against the harassment and bottlenecks they face from multiple regulators and agencies in the state. The outcry follows a viral video showing a man destroying a delivery van loaded with sachet water, popularly called “pure water,” intended for a customer. The incident has sparked widespread criticism and concern among stakeholders in the business community.

One of the prominent voices speaking against this troubling trend is Engr. Roberta Edu, CEO of Moppets Baby Food, a Lagos-based infant food manufacturing firm. Reacting to the video, Edu described it as a reflection of the “huge regulatory gap” plaguing the Nigerian business environment.

“The viral video showing a man destroying sachet water in a van that was out for delivery highlights the huge regulatory gap we have in the country,” she lamented. “Now, NAFDAC has denied their involvement, and Lagos State Environment has also distanced themselves from this act.”

Edu…

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Proposed Tax Reform Sparks Nationwide Debate

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The recently proposed tax reform bills in Nigeria have stirred intense discussions among citizens and stakeholders. While some Nigerians commend the initiative as a step toward a fairer tax system, others express concerns about its potential economic impact. The bill, which introduces significant changes to the country’s tax structure, aims to implement a progressive tax regime that ensures individuals and businesses contribute to national revenue based on their earnings.

Under the proposed framework, individuals earning up to ₦800,000 annually will be exempt from paying taxes, providing relief to low-income earners. For those earning above this threshold, the tax rate gradually increases based on their income level. The next ₦2,200,000 of income will be taxed at 15%, followed by 18% for the subsequent ₦9,000,000. Higher earners will pay 21% on the next ₦13,000,000, while those with incomes exceeding ₦25,000,000 will face a 23% tax rate. For the wealthiest individuals with annual…

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CBN Mandates N50 Levy on Transfers Over N10,000: PalmPay Adapts to New Policy

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The Central Bank of Nigeria (CBN) has enforced a directive requiring financial institutions to impose a ₦50 Electronic Money Transfer Levy (EMTL) on transactions of ₦10,000 and above. The regulation, introduced in 2022, is gaining traction as financial institutions adjust to ensure compliance.

PalmPay, a leading fintech platform, has announced its alignment with this policy. Effective from November 30, 2024, transfers of ₦10,000 or more paid into PalmPay accounts will attract the ₦50 levy, as mandated by the Federal Inland Revenue Service (FIRS).

In a statement, PalmPay emphasized that it does not benefit from the levy, explaining that all proceeds are remitted directly to the federal government. The company reassured customers of its commitment to affordable financial services, stating, “PalmPay continues to offer unlimited free transfers to any bank account. We are dedicated to providing affordable and accessible financial services to our valued customers.”

This development reflects the growing impact of the…

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Governor Soludo Welcomes Apostolic Nuncio to Nigeria, Reflects on Irish Missionary Legacy

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The Governor of Anambra State, Prof. Charles Chukwuma Soludo, yesterday extended a warm reception to the newly appointed Apostolic Nuncio to Nigeria and Ambassador of the Vatican City, Most Rev. Michael Francis Crotty. The high-profile meeting took place at the Governor’s Lodge in Amawbia, underscoring the state’s deep-rooted connection to the Catholic Church and its leadership.

Most Rev. Crotty, an Irish prelate with a distinguished diplomatic career, was welcomed with open arms by Governor Soludo, who seized the occasion to honor the historic contributions of Irish missionaries to the growth of Christianity in Nigeria. The Governor spoke passionately about the invaluable sacrifices made by early church emissaries, particularly Irish priests, who dedicated their lives to spreading the gospel and establishing Catholic institutions across the eastern region of the country.

In his address, Governor Soludo highlighted the legacy of the Shanahan family and other Irish clergy, whose work laid the foundation for…

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Nigeria Data Protection Commission (NDPC) and Hon. Adedeji Stanley Olajide Empower Over 1,000 Youths with Data Protection and Digital Literacy Training in Ibadan

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In an effort to equip Nigeria’s youth with essential knowledge on data protection and digital literacy, the Nigeria Data Protection Commission (NDPC), in collaboration with Hon. Adedeji Stanley Olajide, the Chairman of the House Committee on Digital and Information Technology, hosted a five-day training in Ibadan. The event, which saw over 1,000 young Nigerians participate, marks a significant milestone in the country’s push to promote digital awareness and data privacy practices.

Held across multiple locations in Ibadan, the training was designed to provide participants with a deeper understanding of how to protect their personal data in today’s digital world. The initiative is part of the NDPC’s ongoing efforts to raise awareness and build a data-conscious society, especially as more people engage with online platforms.

Representing the National Commissioner and CEO of the NDPC, Dr. Vincent Olatunji, Mrs. Abiola Jide-Abe, the Commission’s Head of Strategic Planning and Communication, shared the Commission’s strong…

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