The Nigerian Communications Commission (NCC) held a significant Public Inquiry on May 21-22, 2024, at the NCC Headquarters in Abuja, focusing on three crucial regulatory instruments. The event was inaugurated by Dr. Aminu Maida, Executive Vice Chairman and CEO of the NCC, who emphasized the Commission’s commitment to fostering a transparent, inclusive, and progressive communications industry.
In his opening remarks, Dr. Maida highlighted the importance of the inquiry, noting that it serves as a platform for stakeholders to contribute to the development of regulations that will shape the future of Nigeria’s telecommunications sector. “Your participation and feedback are vital in shaping a path forward that benefits all of us,” he stated. Dr. Maida reaffirmed the NCC’s dedication to maintaining an efficient, accessible, and competitive telecom industry, underscoring the Commission’s role as an independent regulatory authority.
The Public Inquiry addressed three key regulatory instruments:
1. **Telecommunications Networks Interconnect Regulations**: Dr. Maida explained that interconnection is crucial for seamless communication between different networks and is fundamental to the growth of the telecommunications industry in Nigeria. The review aims to keep pace with technological advancements, foster competition, protect consumer interests, align with international standards, and enhance regulatory efficiency.
2. **Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators**: These guidelines provide a procedural framework for disconnection approvals, ensuring transparency and accountability. The review is essential to adapt to the evolving industry landscape and to ensure that disconnections are justified, protecting the interests of operators and consumers alike.
3. **Guidelines for Dispute Resolution**: Effective dispute resolution is vital for maintaining stability within the communications sector. The updated guidelines aim to provide a clear and transparent mechanism for resolving conflicts, promoting timely resolutions, and ensuring fair treatment of all stakeholders. Dr. Maida emphasized the need to continuously evaluate and improve these guidelines to address emerging challenges and opportunities.
Mrs. Chizua Whyte, Acting Head of Legal & Regulatory Services at the NCC, also addressed the gathering. She reiterated the NCC’s mandate under the Nigerian Communications Act 2003 to develop and amend regulatory instruments. She noted that the proposed amendments to the Telecommunications Networks Interconnect Regulations aim to enhance compliance, provide a comprehensive interconnection framework, and improve monitoring systems.
The guidelines on disconnection procedures are designed to ensure fairness and transparency, protecting operators from unjustified disconnections and ensuring contractual obligations are met. The revised dispute resolution guidelines aim to streamline the process, save time and costs, and minimize service disruptions, particularly for small claims, thereby boosting stakeholder confidence in the resolution process.
“This Public Inquiry underscores our commitment to regulatory excellence and to building a robust communications sector that supports the Nigerian economy,” Mrs. Whyte stated. She encouraged all participants to engage in meaningful discussions, emphasizing that their contributions are crucial in shaping a dynamic and forward-thinking telecommunications industry.
The NCC remains dedicated to fostering innovation, encouraging fair competition, and serving the best interests of all stakeholders in the Nigerian communications sector.
