Fintrak Software Limited an indigenous financial technology (Fintech) located in Lagos has recently bagged international certifications ISO 20000:2018, which is a certification for information technology ( IT) service provider’s requirements to plan, establish, implement, operate, monitor, and improve the management system. Fintak also bagged ISO 27001:2013, which is an Information Security Management System (ISMS) certification.
In addition to Fintrak’s existing certifications, such as ISO 22301:2019—a globally recognized standard for Business Continuity Management (BCM)—the company has acquired further certifications. ISO 22301:2019 outlines the structure for establishing and operating a robust business continuity management system. Moreover, Fintrak holds ISO 9001:2015 certification, signifying its adherence to ISO 9001 standards and its fulfillment of customer, statutory, and regulatory prerequisites. This encompasses the maintenance of vital documentation to meet these demands.
Speaking to the media, Bimbo Abioye, the Group Managing Director (GMD) of Fintrak Software Limited said,” We are desirous of meeting the international standard in financial services, we follow the best practices and these certification means a lot for us, and our client, it bestows a high level of confidence in us and our clients knowing that they are in good hands. “
He added that “We make our clients and business partners a priority and considering how sensitive the financial industry can be, we cannot leave any stone unturned that is why we ensure that our operations and services are top-notch and world-class that is why we go for the International Standard Organisation certification which is world recognized.
Bimbo credited these certifications to Fintrak’s unwavering dedication as an organization to uphold industry best practices, encompassing security and customer support. These certifications result from thorough audits and evaluations conducted by international bodies such as MSECB Management System Certificates, underscoring their rigorous nature.
The scope of these certifications encompasses essential aspects of software development, implementation, project delivery, and support. Additionally, it includes various service domains such as Information Technology, Customer Experience, Quality Assurance, Legal, Business Development, Finance, and Human Resources. This alignment follows the guidelines laid out in the Statement of Applicability (SoA).
As an international organization, the implementation of ISO 20000:2018, ISO 27001:2013; ISO 22301:2019, and ISO 9001:2015 standards by Fintrak Software assures companies and individuals doing business with Fintrak Software that the company is resilient and they are able to provide products, services, and financial solutions that meet customers and statutory requirements anywhere in the world. Fintak has deployed solutions in banks in various African countries such as Kenya, Ghana, Cameroon, and others with their products coming in English and French.
Anthony Emeka Nwosu
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