Grapheast, a leading Value-Added Distributor in the region, announced that it has won the prestigious Partner of the Year 2022 Award from Adobe, in recognition of its comprehensive role in providing key government, corporate, education, O&G, healthcare, finance & banking sectors with cutting-edge value-added solutions to help accelerate their digital transformation goals.
Grapheast also won the award for its proactive business interactions with Adobe resellers and customers, outstanding commitment to delivering solutions that optimise and effectively manage the Adobe portfolio, continuous year-over-year growth and excellent pre and post-sales support.
John Boutros, General Manager at Grapheast said the award reinforces the company’s role as a key partner and customer-focused distributor in the region that replicates the vision, mission and strategy of the Adobe brand across the region.
“We are proud to be the recipient of the Partner of the Year 2022 award from Adobe. It enhances our position as a pro-active organization with qualified, certified expert resources that are fully capable of supporting customers in their digital transformation efforts. It also recognizes the Adobe-Grapheast partnership as a WIN-WIN collaboration that supports each other for growth and business success. Our strength is our people and our success is our partners.”
As a distribution powerhouse, Grapheast is renowned for its customer-first approach with support for individual product categories in key segments. It has a dedicated team with focused programs, tools and resources for education and empowers customers with industry recognized platforms/solutions for eSignature to automate document workflow and an approval process that is legal and secure. Grapheast also organizes regular webinars and workshops for both customers and channel partners to share new developments and upgrades and even has a focused team across the region to support Customer Life-Cycle Management – CLM, to ensure complete customer satisfaction.
Grapheast is focused on furthering the Adobe brand signature in the region and enhancing its solid reputation with more programs for end-users and supporting the development of channel partners to build incremental business/revenue that boosts growth and profits. Another focus area for the company, going forward, is to work on its customer success team to ensure optimum use of their investments and equip them with the latest upgrades and additions to their products and solutions. Going forward, Grapheast also intends to suitably reward channel partners for their achievements, to encourage continuous growth and momentum for all stakeholders.
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