Lagos, Nigeria – ProvidusUnity Bank has hosted the inaugural edition of its Business Cocktail Series, a customer engagement initiative designed to strengthen relationships with corporate clients while reaffirming the bank’s commitment to exceptional service following the launch of the newly enlarged institution.
The event brought together approximately 70 of the bank’s long-standing corporate customers, many of whom have maintained relationships with the institution since its formative years. Despite challenging weather conditions, customers attended the gathering, reflecting the enduring trust and loyalty built over the years.
Speaking on the significance of the event, Olufunke Jones, Divisional Head of Corporate Banking at ProvidusUnity Bank, described the evening as an opportunity to appreciate customers who supported the institution from its earliest days, even before the Providus Bank brand was formally established.
According to Jones, the gathering provided a valuable platform for open dialogue between the bank and its corporate customers. Participants shared constructive feedback on the bank’s performance, highlighting areas of strength while also identifying opportunities for improvement. She noted that such honest conversations are essential for sustaining long-term partnerships and delivering customer-focused banking solutions.
The event featured presentations and interactive sessions covering three key areas critical to corporate banking:
- Global and International Trade Operations, led by Dr. Biodun Ariyo, Head of Global Trade, who addressed customer concerns and provided insights into international trade services.
- Risk Management, headed by Abiodun Bello, where discussions focused on helping businesses navigate evolving market risks through sound advisory and effective risk management frameworks.
- Service, Digital Banking and Resolution, led by Kess E., highlighting the bank’s continued commitment to delivering seamless digital banking experiences and responsive customer service.
Also present at the event was Adeoye (Deo) Ojuroye, Executive Director for Lagos and West, who reassured customers about the bank’s strategic direction following the integration of Providus Bank and Unity Bank. He emphasized that while the institution has grown in scale and capabilities, its commitment to personalized customer service remains unchanged.
The Business Cocktail Series also served as an opportunity to communicate the successful commencement of operations under the ProvidusUnity Bank brand, which officially became operational on July 1.
Bank executives reaffirmed that the merger combines the strengths, expertise, and resources of both legacy institutions to create a stronger financial institution capable of delivering enhanced products and services while maintaining the customer-centric approach that has defined its operations.
The event concluded with an appreciation to customers for their continued loyalty and trust, as well as recognition of the Corporate Banking team and other staff members whose efforts contributed to the success of the inaugural Business Cocktail Series.
The initiative underscores ProvidusUnity Bank’s broader strategy of fostering closer engagement with its corporate clients while positioning itself as one of Nigeria’s leading financial institutions through innovation, service excellence, and stronger banking capabilities.