The Nigerian Communications Commission (NCC), exercising its authority under Section 108 of the Nigerian Communications Act, 2003 (NCA), has approved tariff adjustment requests from network operators in response to prevailing market challenges.
The approved adjustments, capped at a maximum increase of 50% of current tariffs, fall significantly below the over 100% hike requested by some operators. This measured approach reflects the Commission’s commitment to ensuring industry sustainability while safeguarding consumer interests.
The adjustments will adhere to the tariff bands established in the NCC’s 2013 Cost Study and will be evaluated on a case-by-case basis, as per the Commission’s standard tariff review procedures. Implementation will align with the NCC Guidance on Tariff Simplification, 2024, ensuring fairness and transparency.
Bridging Operational Gaps
Telecom tariff rates have remained unchanged since 2013 despite rising operational costs. The adjustments aim to close the widening gap between costs and revenues, enabling operators to maintain service quality, invest in infrastructure, and drive innovation. This will result in enhanced network quality, better customer service, and expanded coverage for consumers.
Extensive Stakeholder Engagement
The decision follows comprehensive consultations with stakeholders across the public and private sectors. The NCC carefully weighed the concerns of consumers, the economic pressures on Nigerian households and businesses, and the sustainability of indigenous vendors and suppliers within the telecom ecosystem.
Consumer-Centric Implementation
The NCC has directed operators to implement the tariff adjustments transparently, educate the public on the changes, and demonstrate clear service improvements. This approach underscores the Commission’s commitment to protecting consumer rights while fostering industry growth.
Driving Resilience and Innovation
The NCC remains dedicated to building a resilient, inclusive, and innovative telecommunications industry. This includes supporting local suppliers, promoting digital economy growth, and ensuring long-term industry sustainability.
As a regulator, the NCC will continue to engage stakeholders to create a balanced telecommunications environment that protects consumers, empowers operators, and supports Nigeria’s broader connectivity goals.