A CIO’s guide for doing business in South Africa


Freshly out of a global pandemic, CIOs have had to think on their feet as loadshedding wrought new havoc on their teams and departments.


As a software-on-demand company with software that needs to be available to customers 24/7, e4 understands the current business challenges better than most, says the company’s CIO, Fikile Sibiya. “But by being proactive, you can ensure that you’ll stay afloat when challenging circumstances threaten your business – whether now or in the future.”


Here are her five top tips to navigate the biggest challenges CIOs are currently facing:


  1. Diversify. “As loadshedding increased, companies had to diversify their electricity supply, either using backup power, renewables, or generators. This is a good principle to apply in other business areas – diversifying service providers creates resilience. Instead of relying on one input, have two or even three options. It comes at a cost, of course, but you need to weigh the benefits this will bring to your business against the risk of long-term interruptions. With fibre providers also now alluding to cable theft and infrastructure damage, consider bringing additional suppliers on board before interruptions threaten your business.”


  1. Build resilience. “Business challenges are a matter of ‘when’, not ‘if’. You can’t avoid problems, but you can build resilience. In the IT space, having reliable, tested backups is top of mind when it comes to resilience. Disaster recovery is almost like insurance – you don’t get value out of that expense until you need to call on it. But when trouble comes knocking, it will save you from complete ruin.


“If you use a third party such as a cloud provider for this, you also have to double check that they can deliver on their promises. Don’t abdicate all responsibility and simply trust that your provider will save you should your security be compromised – ensure that they really can.”


  1. Customise. “Cloud is not a silver bullet for everyone. For some, it is indeed the cost saver it’s touted to be. Other organisations have gone the cloud route and repatriated back to on-premise, and saved millions in the process. For others, a hybrid solution is best. You need to be very clear on your strategy and realistic about costs and find a configuration that works for your business.


“The same goes for security solutions. SMEs in South Africa, in particular, don’t have the resources of large companies to employ in-house security teams. But sadly, the same crimes still affect them. Even a basic antivirus programme could at least save them from complete collapse should they have a serious malware infection. You don’t have to do everything, but start somewhere, and ensure the basics are covered.”


  1. Be flexible. “South Africa is, unfortunately, facing a skills drain – especially in the tech space. Don’t expect employment structures to look the way they did years ago. Explore new options such as a mix of permanent, contract, and gig workers to diversify your skills base. Consider partnering with others to use their expertise when needed. And provide flexitime or remote working opportunities to those who prefer it, but ensure you also get the facetime you need in the office. Speak to staff and management continuously and don’t get fixated on set requirements – change them as needed.”


  1. Practice. “Reassess all these areas regularly. Your priorities might change every year or even every six months, and your plans need to change with it. But that’s not enough. Often, businesses have wonderful disaster management plans filed away in a cabinet, but no-one knows their role and responsibilities should these plans need to go into action. Be sure to test your disaster recovery regularly, and make sure your teams know what to do when a crisis hits.”



Leave a Comment

Your email address will not be published.

You may also like

Art Business Culture Economy Health Leisure Opinion

Public Outcry Ensues: Hilda Baci’s Dog-Eating Stunt Draws Widespread Criticism




By Chukwudi Iwuchukwu


In a shocking turn of events, Hilda Baci and her friend Eniola have sparked controversy after posting a video on Friday morning showing them consuming a dog delicacy. The video quickly gained attention on Twitter, leaving many viewers distressed and choosing to scroll past it.


The outrage and anger sparked by this stunt were immediate, as numerous people found the video highly offensive. The close resemblance of dogs’ behavior to humans, coupled with their status as loyal companions, led many to express their disapproval. Concerns are now rising about the potential repercussions this incident may have on Hilda Baci’s brand.


It is possible that this dog-eating video could harm her reputation and impact future opportunities. Foreign embassies may refuse her a visa, and she may encounter difficulties in securing positions with foreign food companies. Animal cruelty is a significant concern globally, and making light of such issues can have…

Read More
Announcements Business Culture Entertainment Health





Don Jazzy, one of the finest music producers in the country has recently bagged endorsement with Drip Soap Africa. One of the newest entrant in the Nigerian beauty industry.

With this endorsement,the soap is making headway especially with their market activation at the Lagos International Trade Fair Market .

Peaking on the endorsement,the music master and producer ,Don Jazzy said”Friendly reminder to take your bath before joining us out in the world today. To baff Dey sweet. See as BAYANNI dey happy for slide #DripGang @dripsoapafrica”

The makers of the soap added that there are many variants of the soap and that people can choose any variants according to their skin texture. They have four variants!

In their words they said “Meet the four variants of the Drip Soap namely, Drip Papaya, Drip Vitamin C, Drip Carrot and Drip Gold with their respective unique benefits,…

Read More
Business Economy Events Fintech News Opinion

NITDA’s participation in GITEX Africa is a sign of commitment



As part of its international engagement in promoting initiatives, programmes, and digital innovation in Nigeria, the National Information Technology Development Agency (NITDA) is participating at the ongoing GITEX Africa in Morocco.

The agency is also holding series of side events, including a roundtable discussion on the future of work in Africa, with speakers from NITDA, the Moroccan government, and the private sector.

NITDA’s participation in GITEX Africa is a sign of its commitment to promoting digital innovation in Nigeria and Africa.

The agency is working to create a conducive environment for the growth of the digital economy, create jobs and position Nigeria as a leading player in the global digital space.

Read More
Business Culture Economy Events Investments Telecoms Tourism Trends




The National Information Technology Development Agency (NITDA), has reiterated the need regional collaboration in accelerating digital transformation across Africa, provide opportunities that can propel the continent into a digital era of innovation and inclusive development.

GITEX Africa inaugural edition of technology exhibitions in the region, brings together industry leaders, policymakers, entrepreneurs, and innovators to discuss and showcase advancements in technology.

The event provides an ideal platform for organisations to promote dialogue, showcase innovative solutions, and forge partnerships to harness the potential of the digital age. NITDA’s participation focuses on fostering collaborations, sharing best practices, and addressing the challenges hindering Africa’s digital growth.

Director General of NITDA, Kashifu Inuwa, CCIE, represented by Dr. Aristotle Onumo, Director of Corporate Planning and Strategy, participated at the two Panel Sessions themed: “Accelerating Digital Transformation in Africa: Strategies, Challenges and Opportunities” and “Fast Tracking to an Integrated and Inclusive Digital Public Infrastructure.”

In his presentations, Dr. Onumo discussed…

Read More
Business Economy

Danbatta to Receive National Productivity Order of Merit Award for Outstanding Contributions to Industry



Prof. Umar Garba Danbatta, the Executive Vice Chairman of the Nigerian Communications Commission (NCC), will be conferred with the esteemed National Productivity Order of Merit (NPOM) Award, among other notable Nigerians.

The announcement was made in an advertorial signed by the Director General of the National Productivity Center, Dr. Nasir Olaitan Raji-Mustapha, heralding Danbatta’s exceptional achievements and significant contributions to the development and advancement of the Nigerian telecommunications industry.

The NPOM Award recognises individuals, who have demonstrated exemplary leadership, innovation, and dedication in their respective fields, and Danbatta’s recognition highlights his outstanding contributions to the NCC and the telecommunications sector as a whole.

During his tenure at the NCC, Danbatta has spearheaded several initiatives that have revolutionized the telecommunications landscape in Nigeria. His visionary leadership and strategic decisions have led to remarkable achievements and noteworthy milestones for the industry.

Some of the key accomplishments attributed to Danbatta’s tenure include the promotion of broadband…

Read More
Business Culture Economy

Africa Day: ‘Let’s put our resources at risk behind Africa’s young people’ – Adesina


Delegates attending the 2023 African Development Bank Group’s  (http://www.AfDB.org) Annual Meetings in Sharm El Sheikh, Egypt, celebrated Africa Day on Thursday amid hopes for better prospects for the continent and its youth.


The commemoration, which marks the 60th anniversary of the establishment of the African Union, allowed for retrospection by member countries on how the continent can surmount its challenges towards achieving prosperity.


The Bank’s Secretary General Vincent Nmehielle presided over the event.


The audience included Egyptian government ministers and businesspeople who joined the Bank Group’s governors to celebrate the milestone.


Addressing the event, African Development Bank President, Dr. Akinwumi Adesina, said the occasion must provide the impetus for the continent to rise, challenges notwithstanding.


“Africa should lift itself economically, financially, and politically to surmount every hurdle in its way,” Adesina said, stressing that the continent has abundant resources that, if well-managed, can help move it forward.


“We have great sunshine;…

Read More
Business Economy News Technology Technology Trends Telecoms

COURE Celebrates 25 years of Providing Innovative Digital Solutions



COURE Software & Systems Limited (“COURE”), an indigenous information technology (IT) firm located in Lagos, will be marking 25 years of existence, 15 of which have been spent deploying IT solutions and services in Nigeria and other African countries. From telecoms to financial to the public sector, the company has made tremendous strides in various sectors of the economy.

Speaking to the media, COURE’s CEO, Uche Onwudiwe described the company as, “a platform services provider with a focus on the provision of accurate, secure and relevant data to improve its clients’ business processes and operations.” He reflected on the journey so far, noting that the company “started out in the US in 1998 at a time when the internet and modern technology, as we know it, were taking off. At that time, we were focused on networking and physical systems integration.”

</p srcset=

Read More
Announcements Business Economy Fintech Gadgets Technology Technology Trends

Morocco unites global tech community’s commitment to advancing African digital economy at momentous GITEX Africa launch




Debut of Africa’s largest tech and start-up show to welcome 900 companies to explore, discover, and connect to real opportunities in world’s rising digital economy


H.E Dr Ghita Mezzour: “We’re witnessing a historic event, the largest tech networking and business event in the African continent”



Morocco will centre the global tech community’s attention on Africa’s united commitment to advancing the digital economy next week, converging the best minds from governments, businesses, big tech, start-ups, investors and youths to accelerate and catalyse the continent’s ambitious digital transformation journey. 


GITEX Africa 2023, now the largest tech and start-up show in the African continent, will make its highly anticipated debut from 31 May-2 June, with the final preparations underway across ten halls and 45,000sqm of exhibition space in a purpose-built super venue at Place…

Read More