Technology Technology Trends

Our company’s mission is to empower the way organizations work – Chibuzor Onwurah

About Chibuzor, He is the Co-founder and Executive Director at Seamfix. With over thirteen years of experience in ICT, under his direction Seamfix has successfully developed and implemented multiple mission-critical technology solutions for various industry verticals in both the Public and Private Sector.Chibuzor’s skills cut across product development & management, strategy and business development. He is also passionate about developing and empowering the next generation of leaders.Chibuzor holds a First Class Honours degree in Electronic Engineering from the University of Nigeria, Nsukka and an MSc. in Computer Security from the University of Liverpool (UK). He has attended executive courses at Harvard Business School and is an Alibaba eFounder Fellow. He is also an alumnus of Stanford Seed Transformation Program 2020.

Q1. Can we know your core areas in your ICT ecosystem?

For over a decade, Seamfix as a leading people & software development company has been at the forefront of digital transformation in Africa. We are on a mission to improve the way organizations work by digitizing the existing processes between them and their customers to deliver a high quality of life and happiness for all. Our core areas of focus are: • Identity management solutions for SIM registration & KYC for Telcos and other corporate organisations

• (Biometric) Identity verification solutions

• Data Capture and Analytics solutions

• Transcript digitization and Academic records management solutions

• Revenue Management Solutions

We empower organizations in the Telco space, financial institutions, regulatory bodies, FMCGs, security industries and tertiary institutions with the right technology solutions to meet their respective needs.

Q2. As a biometric solution provider, can we know about your solutions like BioRegistra & BioSmart?

We developed BioSmart because we realized that there was a need for large organizations and government parastatals to conduct end-to-end biometric registrations while meeting all the regulatory standards & requirements for identity enrolment from text to images and fingerprints. When it comes to biometric data capture, organizations and the government are faced with many challenges. To mention a few, some of these issues include KYC compliance issues, data storage and integration issues, identity theft. Our solution, Biosmart has been highly valuable as it has served National Identity focused government agencies like NIMC as well as the telecommunication sector in automation of their customer acquisition business processes where KYC/identity is core during SIM registration. The adoption of Biosmart has offered its users offline biometric registration, data integrity, faster customer onboarding, real-time verification of customer information, thereby reducing fraud.From our experience over the years of providing this data management solution,BioSmart, to Telcos, we discovered that there was a need for other small businesses and individuals to acquire high quality data to make day-to-day business decisions and automation. However, due to the cost of deploying this enterprise solution, these small businesses were unable to afford it. This birthed a need for Seamfix to develop a cloud based solution known as BioRegistra which affords all organizations the opportunity to subscribe and utilize our solution to collect and manage data from the field either using agents or directly from their customers.Bioregistra comes with a highly flexible form integration tool that enables organisations to configure any type of data fields they wish to capture and proceed to deploy this for data acquisition both offline and online. The acquisition is done via multiple channels – mobile, web and desktop apps as well as APIs. Due to its dynamic features, it can be applied across multiple industries such as security organizations who want to identify where each security operative is located at the same time, grant givers and non-profit organizations who acquire daily data on the activities and impact of their grants, FMCGs who want to know where their outlets are positioned across the country and banks who want to increase their customer touchpoints and onboard more customers without needing them to visit the banking halls. Many organizations across these industries have and continue to utilize Bioregistra to meet their data collection needs.

Q3. Your solution, Verified, has been around for some time, can we know a bit about it and how well affected it is in the market?

Verified helps organizations perform online, automated KYC checks (identity and address verification) on their customers as part of their processes for onboarding and to comply with regulatory requirements. This is particularly useful in the financial industry for example, where KYC is mandatory, or for employers who have a need to verify the information of their staff and blue-collar workers. Many other organizations in other industries with similar needs also find it useful and, in the post, COVID world of today, we have been finding more and more use cases brought to us by various organizations.

Q4. How would you say Seamfix is helping to digitally transform organizations to achieve high levels of productivity and better service delivery?

If you consider the world we live in today, given the current pandemic; you will realise that businesses that were optimized for delivery even without dealing physically with their customers were able to thrive and those that did not had to suffer. Our company’s mission is to empower the way organizations work by digitizing the manual processes between them and their customers to deliver satisfaction and a higher quality of life for all and our products and services help us daily to actualize this mission. To go into more detail, during this pandemic, we had various banks that utilized our solutions for customer onboarding which tripled their customer acquisition target. Even though the banking halls were closed, these banks were able to leverage their mobile app and staff strength to acquire customers and sell services to them. This is what digital transformation can do for organizations in the modern world today. In the Telecommunications sector, we had the Telcos utilizing our services for customer onboarding and we also saw a rise in their customer onboarding because people could make use of these services in the comfort of their homes. If you want to grow in the 21st century, your business ought to have a clear-cut road map to digitally transforming its business processes and operations right about now.Today, we have some organizations piloting our revenue management system -Billable – to help them automate and humanize their processes around billing, revenue collections and service provision to their customers, particularly at this time where self-service and remote services are key to a fulfilling customer experience. Seamfix enables organizations to gather insights into what is going on in the business which helps in making informed business decisions from the data collected. With our solutions, we also ensure that the organizations we serve have more access to customers and can improve on their service quality for better customer experience. This aids business continuity and increase in revenue.

Q6. Do you think that the regulation- NCC is doing enough to deepen investment in the telecommunication space?

The role of the regulator is to create an enabling environment that provides a level playing ground for everybody and to ensure stability in policy. NCC has been playing this role over the years to make sure that an equal playing ground exists across all investments in the Telecommunications industry and they have been stable in terms of their activity and guidelines for operations in the sector which is geared towards providing equality in the system. As you are aware, the regulator is already making considerable effort to create a holistic database in the Telecommunication sector which will provide required data as to the potential size of the market that is likely going to attract investors and also ensure the safety of the consumers of the Nigerian Telecommunication service. However, there is still much work to be done in terms of creating the necessary digital infrastructure and consolidating the SIM registration data across multiple Telco networks which is why the government has pushed for the inclusion of the NIN as part of the data captured during SIM registration. Though the government has made some moves, there is still more than enough room to deepen investments on training, building the required IT skills and digital literacy as well as bridging the gap so that people from low-income and rural areas are able to gain some of the skills needed to thrive in the digital economy.

Q7. You offer Holistic Process Digitization; can we know how this has been deployed in the public sector?

Interesting question I must say, our expertise in process digitization in the public sector spans over 9 years. In 2012, we partnered with NIMC to provide a digital desktop platform for citizen enrollment into the national identity database which is currently ongoing. Today, we have been appointed by NIMC to deploy a mobile android solution for the same purpose which will provide Nigerians the access and flexibility for NIN enrollment. In the past, we have partnered with over 13 states of the federation to eliminate ghost workers by enabling them with a digital biometric enumeration solution which helped the government clean up their payroll saving them heavy costs. We have also helped federal institutions of higher education to digitize academic records and enabled transcript request management. As mentioned earlier, we are currently helping a number of MDAs to automate their revenue collection process with our latest innovation “Billable” a revenue management solution for organizations to manage billings and collection of revenue.

Q9. Tell us about the solutions you offer tertiary institutions today?

In tertiary institutions today, there are reported cases of missing documents or files from academic records departments, due to existing poor archiving and retrieval facilities. Given the increasing number of students in the school, manual search for these files can be difficult. If there is an occurrence of a natural disaster like a fire incident or flood, such records will get destroyed and may never be recovered. Overtime, we also discovered Alumnis of the schools travel far & wide from their different locations to these schools just to make payment and get their transcript processed manually. The turn-around time in fulfilling this could take days or even months as the case may be. We recognized this was a common problem across most Universities in Nigeria who currently face consistent untreated transcripts request, compromised academic records, academic data lacking integrity, lack of storage, poor internal generated revenue growth and lack of analytics for proper administration and oversight for the responsible department .In this fast-paced technology driven world, people want services that will be more convenient, provide solutions faster and take away unnecessary stress and discomfort which got us thinking. We then carefully designed iTranscript, a flexible, robust, enterprise transcript solution which enables Alumnis make online payments for their transcripts, track it from the point of payment to the point of delivery without needing to go to the schools. For the tertiary institutions, our solution digitized the entire institution’s academic records where we have created a digital warehouse that is highly secured and accessible, such that one does not need to physically scramble and search for Alumnis & students records. Just by a click of a button, one can access these students’ information and the digital warehouse provides a safe storage for these academic documents till perpetuity. With iTranscript, tertiary institutions can boost their internally generated revenue regardless of geographical location and they can also generate business intelligence and data analytics reports from their available data. Our solution also provides identity management in schools to eliminate exam impersonation and other security issues within the university. We have been able to achieve this by utilizing our IDQR technology, which helps verify and manage identities within the school and provide for offline verification. We have successfully deployed our solution over the years in the University of Nigeria, Nsukka & UNICAL respectively and we are still looking forward to launching in other schools in the coming months.

Q10. What are we to expect from you this 2021?

Our expectations for the year is to be one step closer to our vision and goals.Seamfix is proud to announce that we have acquired ISO 27001 and ISO 27701:2019 certification & ISO 27001 certification, an internationally recognized and accepted standard that ensures our products and services meet the needs of our customers and clients through an effective information security management system.It is worthy to note that Seamfix is the first in Nigeria & second in Africa to get its certification. Our CEO, Chimezie Emewulu who has pioneered the Seamfix vision alongside other members has emerged the winner of the Nigerian National Legacy award category; inspiring business leaders. This award has consistently honoured great Nigerian business leaders & captains of industries. It is also rated by Forbes as one of the most reputable awards in Africa.Seamfix will be working on many groundbreaking projects this year, but most importantly, we’ll be delivering satisfaction and quality service to our customers; one of which involves revolutionizing the traditional methods of revenue management in the public and private sector through process automation. To enable us achieve this, our newest solution “Billable” just launched this month and Tech & Biz NG is the first to know With Billable, government, MDAs, public & private organizations and professional bodies can generate 4x more revenue and reduce management time with an intuitive revenue and billing management platform that pools everything you need to know in one place. Picture this scenario, where a corporation like Lekki Water Works or a residential estate like VGC for example, wants a real-time account of the number of homes that water / various amenities has been supplied to in the last year for reconciliation, tax and other purposes. Our revenue management solution, “Billable”, automates the process of billing, tracking and aggregating all payments across the organization on a central dashboard. This will simplify transaction management of the organization and provide transparency into who paid, when they paid, where the payment was made, how much the payment is, who has not yet paid and how much is left to be paid. Organizations who deploy “Billable” this year are set to achieve increase in revenue, efficiency in service delivery, streamlined operations, transparency, accuracy, incentive management, intelligent planning and revenue forecast. We are also in the forefront of enabling NIMC to achieve its core mandate of enrolling all Nigerians into the national identity database. We provided the android NIN enrollment solution that is guaranteed to provide access to NIN enrollment to all rural areas and locations in Nigeria. Seamfix is dedicated to improving the way organizations work by digitizing the manual processes between them and their customers to deliver satisfaction and a higher quality of life for all.

Overtime, we also discovered Alumnis of the schools travel far & wide from their different locations to these schools just to make payment and get their transcript processed manually. The turn-around time in fulfilling this could take days or even months as the case may be. We recognized this was a common problem across most Universities in Nigeria who currently face consistent untreated transcripts request, compromised academic records, academic data lacking integrity, lack of storage, poor internal generated revenue growth and lack of analytics for proper administration and oversight for the responsible department

  1. Obinna Okorie 2 years ago

    Great conversation…. This shows that a lot of Nigerian IT firms are doing great ….

  2. Segun Ojo 2 years ago

    Biometrics are the future, this is to show that there are firms in Africa that are living up to the expectations

    Keep the good work going

Leave a Comment

Your email address will not be published.

You may also like

Art Business Culture Economy Health Leisure Opinion

Public Outcry Ensues: Hilda Baci’s Dog-Eating Stunt Draws Widespread Criticism




By Chukwudi Iwuchukwu


In a shocking turn of events, Hilda Baci and her friend Eniola have sparked controversy after posting a video on Friday morning showing them consuming a dog delicacy. The video quickly gained attention on Twitter, leaving many viewers distressed and choosing to scroll past it.


The outrage and anger sparked by this stunt were immediate, as numerous people found the video highly offensive. The close resemblance of dogs’ behavior to humans, coupled with their status as loyal companions, led many to express their disapproval. Concerns are now rising about the potential repercussions this incident may have on Hilda Baci’s brand.


It is possible that this dog-eating video could harm her reputation and impact future opportunities. Foreign embassies may refuse her a visa, and she may encounter difficulties in securing positions with foreign food companies. Animal cruelty is a significant concern globally, and making light of such issues can have…

Read More
Announcements Business Culture Entertainment Health





Don Jazzy, one of the finest music producers in the country has recently bagged endorsement with Drip Soap Africa. One of the newest entrant in the Nigerian beauty industry.

With this endorsement,the soap is making headway especially with their market activation at the Lagos International Trade Fair Market .

Peaking on the endorsement,the music master and producer ,Don Jazzy said”Friendly reminder to take your bath before joining us out in the world today. To baff Dey sweet. See as BAYANNI dey happy for slide #DripGang @dripsoapafrica”

The makers of the soap added that there are many variants of the soap and that people can choose any variants according to their skin texture. They have four variants!

In their words they said “Meet the four variants of the Drip Soap namely, Drip Papaya, Drip Vitamin C, Drip Carrot and Drip Gold with their respective unique benefits,…

Read More
Business Economy Events Fintech News Opinion

NITDA’s participation in GITEX Africa is a sign of commitment



As part of its international engagement in promoting initiatives, programmes, and digital innovation in Nigeria, the National Information Technology Development Agency (NITDA) is participating at the ongoing GITEX Africa in Morocco.

The agency is also holding series of side events, including a roundtable discussion on the future of work in Africa, with speakers from NITDA, the Moroccan government, and the private sector.

NITDA’s participation in GITEX Africa is a sign of its commitment to promoting digital innovation in Nigeria and Africa.

The agency is working to create a conducive environment for the growth of the digital economy, create jobs and position Nigeria as a leading player in the global digital space.

Read More
Business Culture Economy Events Investments Telecoms Tourism Trends




The National Information Technology Development Agency (NITDA), has reiterated the need regional collaboration in accelerating digital transformation across Africa, provide opportunities that can propel the continent into a digital era of innovation and inclusive development.

GITEX Africa inaugural edition of technology exhibitions in the region, brings together industry leaders, policymakers, entrepreneurs, and innovators to discuss and showcase advancements in technology.

The event provides an ideal platform for organisations to promote dialogue, showcase innovative solutions, and forge partnerships to harness the potential of the digital age. NITDA’s participation focuses on fostering collaborations, sharing best practices, and addressing the challenges hindering Africa’s digital growth.

Director General of NITDA, Kashifu Inuwa, CCIE, represented by Dr. Aristotle Onumo, Director of Corporate Planning and Strategy, participated at the two Panel Sessions themed: “Accelerating Digital Transformation in Africa: Strategies, Challenges and Opportunities” and “Fast Tracking to an Integrated and Inclusive Digital Public Infrastructure.”

In his presentations, Dr. Onumo discussed…

Read More
Business Economy

Danbatta to Receive National Productivity Order of Merit Award for Outstanding Contributions to Industry



Prof. Umar Garba Danbatta, the Executive Vice Chairman of the Nigerian Communications Commission (NCC), will be conferred with the esteemed National Productivity Order of Merit (NPOM) Award, among other notable Nigerians.

The announcement was made in an advertorial signed by the Director General of the National Productivity Center, Dr. Nasir Olaitan Raji-Mustapha, heralding Danbatta’s exceptional achievements and significant contributions to the development and advancement of the Nigerian telecommunications industry.

The NPOM Award recognises individuals, who have demonstrated exemplary leadership, innovation, and dedication in their respective fields, and Danbatta’s recognition highlights his outstanding contributions to the NCC and the telecommunications sector as a whole.

During his tenure at the NCC, Danbatta has spearheaded several initiatives that have revolutionized the telecommunications landscape in Nigeria. His visionary leadership and strategic decisions have led to remarkable achievements and noteworthy milestones for the industry.

Some of the key accomplishments attributed to Danbatta’s tenure include the promotion of broadband…

Read More
Business Culture Economy

Africa Day: ‘Let’s put our resources at risk behind Africa’s young people’ – Adesina


Delegates attending the 2023 African Development Bank Group’s  ( Annual Meetings in Sharm El Sheikh, Egypt, celebrated Africa Day on Thursday amid hopes for better prospects for the continent and its youth.


The commemoration, which marks the 60th anniversary of the establishment of the African Union, allowed for retrospection by member countries on how the continent can surmount its challenges towards achieving prosperity.


The Bank’s Secretary General Vincent Nmehielle presided over the event.


The audience included Egyptian government ministers and businesspeople who joined the Bank Group’s governors to celebrate the milestone.


Addressing the event, African Development Bank President, Dr. Akinwumi Adesina, said the occasion must provide the impetus for the continent to rise, challenges notwithstanding.


“Africa should lift itself economically, financially, and politically to surmount every hurdle in its way,” Adesina said, stressing that the continent has abundant resources that, if well-managed, can help move it forward.


“We have great sunshine;…

Read More
Business Economy News Technology Technology Trends Telecoms

COURE Celebrates 25 years of Providing Innovative Digital Solutions



COURE Software & Systems Limited (“COURE”), an indigenous information technology (IT) firm located in Lagos, will be marking 25 years of existence, 15 of which have been spent deploying IT solutions and services in Nigeria and other African countries. From telecoms to financial to the public sector, the company has made tremendous strides in various sectors of the economy.

Speaking to the media, COURE’s CEO, Uche Onwudiwe described the company as, “a platform services provider with a focus on the provision of accurate, secure and relevant data to improve its clients’ business processes and operations.” He reflected on the journey so far, noting that the company “started out in the US in 1998 at a time when the internet and modern technology, as we know it, were taking off. At that time, we were focused on networking and physical systems integration.”

                    <span class= Read More

Announcements Business Economy Fintech Gadgets Technology Technology Trends

Morocco unites global tech community’s commitment to advancing African digital economy at momentous GITEX Africa launch




Debut of Africa’s largest tech and start-up show to welcome 900 companies to explore, discover, and connect to real opportunities in world’s rising digital economy


H.E Dr Ghita Mezzour: “We’re witnessing a historic event, the largest tech networking and business event in the African continent”



Morocco will centre the global tech community’s attention on Africa’s united commitment to advancing the digital economy next week, converging the best minds from governments, businesses, big tech, start-ups, investors and youths to accelerate and catalyse the continent’s ambitious digital transformation journey. 


GITEX Africa 2023, now the largest tech and start-up show in the African continent, will make its highly anticipated debut from 31 May-2 June, with the final preparations underway across ten halls and 45,000sqm of exhibition space in a purpose-built super venue at Place…

Read More