In a facebook post, Chinmark an investment company in Nigeria pacifies their investors. They wroe:
Thank you for being here with us, for staying stronger and believing in us.
These early months of 2022 has been very challenging for our organization, against this background, our company doubled down on its efforts to grow sustainable value for our customers, our employees and you, in the other sectors that we currently serve (Hospitality, Transport, Food and Logistics), and hence, most of our financial performance indicators improved.
From the proceeds of our business (Hospitality, Transportation, Food and Logistics) despite our operational bank accounts being frozen by Securities & Exchange Commission (SEC) on December 21, 2021 till date, we resumed payment to our partners on March 16, 2022; so far, out of 4966 partners, we have been able to pay 500 partners following an arithmetic order from our backlogs.
In a bid to show transparency in our dealings as always, full names of paid partners ought to have been published today but several calls/messages/emails from our distinguished partners have further restricted us from doing this.
Let me reassure you that your money is safe with us and we remain committed to repaying all partners soonest, update on partnership repayment will be provided always and your Managers will call to follow up; untill then, I would humbly request you to kindly bear with us.
With our operating performance growing strong, we will be providing timely updates in all areas as it affects your pending partnerships with us and other sectors that we have business presence in. We look forward to fully resolving this matter against the Securities & Exchange Commission (SEC), and we are determined to learn all that we can from this incident to be smarter, stronger and better as a company.
We might not be able to fully purge ourselves soonest from the negative effects that this crisis caused our businesses in the other sectors and our customers mindset, your loyalty is reflected in our Net Promoter Score (NPS), which measures the likelihood of customers recommending Chinmark Group (Transportation, Food Services, Logistics Services & Hospitality) to others; this score has significantly and steadily improved over the years and we humbly ask that you keep patronizing our businesses to enable us pass through this phase successfully.
In a world that looks increasingly fragile and challenged to deal with existential threats to our health, environmental, social and economic future, we at Chinmark Group will keep living up to our purpose for 2022 and beyond; Chinmark Group solidity and value creation power remains strong and keeps growing.
For all the inconveniences and frustrations that the delay in the repayment of this capital has caused you, we are very sorry and we apologize for all. We understand that people’s dreams and a lot of plans has been on hold by this delay, please accept our sincere apology.
We have received lots of petitions from Government agencies by aggrieved partners, we truly understand how you feel; we humbly ask that you remain calm and exercise more patience while we sort out these repayments and pass through this crisis as these petitions are affecting timely execution of our business operations – which we depend on to make repayments.
On behalf of our leadership team and all Chinmark Group employees, we thank you for your trust and ongoing support. Thank you for trusting the Chinmark Brand. We do not take it for granted, and once again, we reassure you that your funds are safe.
All our branches are fully open to serve you.
