In a remarkable pursuit of manufacturing excellence, Roberta Edu, the visionary IT expert and co-founder of MOPPET, a rapidly growing baby food brand, expressed her commitment to adhering to global best practices. From packaging to meal quality, Edu’s goal is to establish MOPPET as a benchmark in the competitive baby food industry.

“When I decided to become a manufacturer, my aim was clear: to provide the very best for Nigerian children and eventually export globally,” stated Roberta Edu. Not seeking to emulate existing products in Nigeria, she emphasized her focus on surpassing global standards in the baby food category.

Edu recounted her determination to attain the highest quality, even rejecting a machine made in Nigeria for not meeting her stringent standards. Turning to China for a solution, she shared her relentless pursuit of excellence, including a noteworthy incident with an Indian machinery store in Oregun.

Undeterred by setbacks, Edu’s commitment to quality led to a consultancy opportunity with a longstanding Nigerian machinery company seeking her expertise to enhance their machine mechanism.

Dedicated to nutritional excellence, Edu imported baby cereal ingredients from Amazon, conducted rigorous lab analyses, and collaborated with nutritionists to ensure Moppet Foods surpassed global nutrition standards. She emphasized her personal involvement, often waking up in the middle of the night for independent research, placing constant pressure on her Research and Development team.

Proudly declaring Moppet Foods as world-standard in nutrition, Edu highlighted the continuous improvements reflected in their product packaging. Her unwavering pursuit of excellence is evident as she asserted, “The best today isn’t the best for me tomorrow; we must improve on something.”

Roberta Edu concluded with optimism, foreseeing Moppet Foods among the top global brands in the near future. The transformation of Moppet Foods under her leadership stands as a testament to her dedication to quality and global success.

Anthony Emeka Nwosu

In a recent turn of events, Nigerian banks have come under scrutiny for their stringent National Identity Number (NIN) and Bank Verification Number (BVN) linkage policies, threatening to block accounts by March 1, 2024. The process, likened to navigating the early days of online portals, has left customers frustrated and discontent.

Users report significant challenges with the online portal, reminiscent of the late ’90s and early 2000s, citing delays in receiving One-Time Passwords (OTPs) and system glitches. Complaints about the lack of consideration for the elderly or those without internet access have further fueled discontent.

Despite the banks possessing comprehensive BVN and NIN databases, the handling of customer complaints has raised eyebrows. Live WhatsApp support is marred by extensive delays in message delivery and response times, pushing wait times beyond acceptable standards.

Email communication, touted as an alternative, is criticized for taking a staggering 72 hours for acknowledgment, with response timelines even less predictable. Questions are raised about the purpose of collected NINs and the handling of customer information amassed over the past year.

The frustration extends beyond digital hitches to customer service experiences. Calls to customer care units often result in dropped calls, lack of case records, and repetition of complaints to different representatives. Email trails are neglected, leading to redundant requests for issue clarification.

Critics argue that while Nigerian banks boast sophisticated digital technologies, their operational mindset remains stuck in the 19th century. The call for banks to prioritize relationships over transactions gains traction, emphasizing the need for a customer-centric approach.

Notably, the discontent echoes a broader sentiment of societal dissatisfaction with inefficiencies and individualistic trends. The critique extends beyond banking to encompass the broader challenges faced in daily life, from utilities to infrastructure and societal systems.

As Nigeria navigates these challenges, the call for a shift from individualism to collective solutions reverberates, urging institutions to address customer grievances promptly and adopt a more holistic approach to service delivery.

 

LG Electronics continues to set new standards in consumer electronics with the unveiling of its latest lineup featuring sleek, minimalist designs tailored to enhance the modern lifestyle.

 

In a world where technology seamlessly integrates into daily routines, LG Electronics understands the importance of design that not only complements living spaces but also elevates them. With a commitment to innovation and aesthetics, LG’s new range of products embodies the perfect balance of form and function. From cutting-edge Televisions to state-of-the-art home appliances, LG’s minimalist design ethos shines through in every product. With clean lines, premium materials, and intuitive interfaces, consumers can enjoy both sophistication and simplicity in their everyday interactions.

 

“We believe that great design should enhance the user experience, not distract from it,” said Mr. Hari Elluru, Head, Corporate Marketing, LG Electronics, West African Operations. “Our latest lineup embodies our dedication to creating products that seamlessly integrate into modern lifestyles, providing both style and substance.”

At LG, we have the latest designs, very durable and innovative products for every household, and it’s for this reason that, to prevent the incidence of the paradox of choice, we curated some budget-friendly home appliances we believe will make living comfortable for you.

 

Smart TV

Why go to the cinema when you can create a cinematic experience in your home? When friends and family visit you, you can entertain them either by watching content together on an LG TV or by connecting your game with the LG TV so you can have an immersive experience. As far as picture and sound quality goes, LG TVs deliver only the best. So, immerse yourself and treat your guests to unforgettable TV experiences by investing in any of LG’s range of smart TVs. And what is more? Its ThinQ app feature is there to help maximize your TV experience in such a way you can’t imagine. You get to choose your favorite voice assistant and control your TV with your voice with an all new home screen to provide more convenience and control. https://www.lg.com/africa/tvs

 

Portable Bluetooth Speaker & Soundbar

Whether you are the indoor type or outdoor type, there is that speaker that helps whatever vibe you are in. And regardless of what your taste is, you can get a premium audio experience no matter the size of the speaker. Take, for instance, our portable speakers that allow you to carry your fun with you with or without the absence of power or our soundbars that serve as the perfect companion to your LG TVs. The good thing about these speakers is that even with their sleek design, there’s no compromise on sound quality. 

Enjoy sound the way it’s meant to be enjoyed where all your movies and music are brought to life with sound that’s clearer and more immersive; thereby, giving you a more realistic audio experience. And not only that, with this sound bar, there is dimensionality to your sound as well as a greater sense of space and depth which all culminates in you discovering hidden audio details with unparalleled clarity, hearing every emotion just as the creator of the sound intended for you to hear. You can check all our audio speakers at https://www.lg.com/africa/audio/lg-rp4

Refrigerator

Want a fridge that keeps your food items and drinks cool and fresh for a long period without drilling a hole in your pocket? Well, you don’t have to think too far. This fridge is the perfect addition to your household gadgets. One amazing feature of this LG Instaview fridge is that when you knock twice on the door, you can see the contents of the fridge without opening the door. This helps to save time while saving the air inside the fridge. Cool, isn’t it? See more on https://www.lg.com/africa/refrigerators

 

Microwave Oven

 

Who says you have to retire to the kitchen after a stressful day at work? And who says you need a massive cooking gadget just to create little wonders that delight your tummy? LG NeoChef microwave is the go-to appliance for quick and easy meals. Whether it is to heat the food, bake, fry, or even ferment your homemade yogurt, LG NeoChef has the bells and whistles you need for gastronomy. 

For more on LG microwave oven, please visit https://www.lg.com/africa/cooking-appliances

Air Conditioner

 There is air and there is cool refreshing air that’s void of impurities. The latter is the kind of air that comes from the LG ArtCool air conditioner. LG’s ArtCool AC not only fills your space with the right kind of air for your lungs and skin, its design allows it to harmonise perfectly with your wall, adding to the beauty and style of your interior in a way most air-conditioners were not designed to. In addition to that, it is more energy saving and thanks to its inverter compressor, it expels air farther and faster. And not only that, you can access your air-conditioner at any time and from anywhere with a Wi-Fi equipped device and LG’s exclusive home appliances control app – ThinQ.

Visit https://www.lg.com/africa/air-conditioners for more information.

 

Discover a world of convenience and style with our latest offerings. Visit our showroom https://www.lg.com/africa/blog/lg-shop-address or website https://www.lg.com/africa to browse our impressive collection. 

 

On Valentine’s Day in 2014, I got the biggest surprise of my life.My boss at the big pharma where I worked called me after a meeting and told me I had to move to Kenya.

I was like, “huh?”

A few months earlier, during my end-of-the-year performance review, my boss had said that my department was evolving. I had a future there, they assured me. However, my new role could be based abroad.

Although I got this heads-up, it never occurred to me, not even for a second, that I’d be relocating. I hadn’t considered leaving the country since I was 16 when I thought of going abroad for uni, a decision my parents vetoed.

“All my kids are going to get their first degree in Nigeria,” my father had said. By the time I finished my university degree, I had no intention of returning to school. Then, I got into the workforce almost immediately.

Growing up, I had an idea of the life and family I wanted, driven by the Nigerian Dream: Live in Nigeria, go abroad for holidays and come back. The critical thing is I always have to come back. I’ll admit this: it takes privilege to believe in the Nigerian dream. And I was protected. I was privileged.

So, imagine how I felt when my boss called me aside and said: “Irene, I’ve been unsuccessful in keeping your role in Nigeria. The higher-ups in the Global office say it has to be Kenya.”

My biggest dilemma was the potential complication: I was in a serious relationship. My boyfriend, unlike me, had always wanted to Japa. He had a green card and a good job. But I always told him, “Listen, we have an opportunity to start a life here before considering relocation. Why do you want to leave now?”

Naturally, he was one of the two people I called immediately. I told him I’d say no to Kenya if he was with me. We could stay here for a bit and build a family first.

Now, listen; according to my boss, the consequence of not moving would be that I would have a vague role within the company. They could either phase me out of the business or find another Nigerian-based role. But I was happy to stay back so we could start our lives together.

Do you want to hear what this guy said? He told me, “Don’t make any decisions based on me. Whatever you decide is fine.”

That wasn’t what I wanted to hear.

In my mind, the only interpretation of what I heard was, “You’re on your own. Do what’s best for you.” I was so mad the relationship ended that day. Years later, he told me he meant he’d be okay with whatever I decided.

My father was the other person I called that morning. He thought it was a fantastic career move, but it would be difficult if I wanted to settle down. In the following days, I convinced myself that moving could be good. To be fair, I’ve always moved in the direction of an opportunity. Between 2008 and 2014, I worked in Zamfara, Rivers and Enugu states and sold healthcare products in more than 20 states in Nigeria.

It was time to be on the move again.

On April 27, 2014, I landed in Nairobi with nine bags, for which I paid ₦148k in excess luggage fees. I started work the following morning.

When you move to a new country for work, two things are paramount: Settling in at work and finding your community. When a company is paying for your keep and your work permit in a foreign country, they expect you to work harder than others, and if you don’t meet that, it causes internal dissent. Professionally, my first few months in Kenya were intense and gruelling.

But you know, I had to also find time for social connections. I’ll tell you one thing about working as an expat abroad — people treat you as temporary. They interact with you like they know you’re leaving. It’s a lonely life, and [the quality of] your relationships are its biggest manifestation.

So, in my first few months in Kenya, all I did was pretty much google “Nigerians in Kenya” to figure out how to build my community. It led me to InterNations — an expat community. I reached out to the first person, then the second, and started expanding my network one person at a time.

Two years in, I had built a semblance of a community. There was Mo, my first friend at work. She was energetic and feisty and had a lot of good vibes. Her parents loved me, too, and her home became the place I spent my Christmas holidays. There were also the friends I hosted for dinners and house parties when I fully settled in.

After two years, Kenya had started to feel like home, but it wasn’t home. The friends I made got me through a lot, but it still got lonely from time to time in the five years that followed.

Then, 2020 came with Covid. For the first time in years, there was a possibility of returning home for good. The country I left in 2014 had changed, though. Everyone I knew was desperate to get out.

I was undeterred by this for two reasons: I desperately wanted to see my family and loved ones after Covid. It didn’t help that it coincided with a tough year at work. The African business was less attractive to my organisation, so they were winding down operations in several locations. The possibility of another relocation elsewhere loomed, and I didn’t want to go through that again. At that point, I was starting to feel like I had reached a ceiling at work and wanted change or something close to it.

When people ask me why I came back, I tell them that Covid was tough and my parents were really ill. There was also an opportunity to cash out at work and return home. Both reasons were valid.

But did I intend to stay back? To be honest, I don’t know. When I moved back in March 2021, the Nigeria I returned to was difficult to recognise. For example, my parents were very comfortable when I left in 2014. In 2021, they weren’t as comfortable, and I was almost as good as the breadwinner. Also, people and businesses were leaving in droves.

So, why did I stay back? Short answer: Conviction. This is where it gets interesting.

When I sorted out business at home, nursed my parents back to health and decided to return to work, I got two offers in Kenya and another in Nigeria. The Kenya roles offered more money, but the Nigerian role drew me in. I believed so strongly in the problem they were trying to solve — a problem I’d been thinking about — that it’s hard to invest in healthcare because we don’t have the data. I loved the vision. There was no way I wouldn’t be a part of it. It was a pursuit of conviction and purpose. So, I stayed to help solve this problem.

Conviction is an exciting thing. I say this because the company eventually closed down, and when it did, I found another reason to stick around. First, the companies that made living and working in Nigeria, and by extension Africa, attractive were exiting the continent.

I work in healthcare, so let me put this in context: We saw people and businesses leave the country in the 80s and 90s. But those businesses that left paid heavily to come back. A time will come when big pharma companies will need to buy the small businesses that filled the void they left to return to Africa. It’s happened before — Neimeth Pharmaceuticals today resulted from Pfizer downsizing in the country in the 90s.

Because of that, I told myself that I’ll be here when those businesses return and, in that time, do the business that allows people to come back. The result of that is Infinity Health, a healthcare and life sciences business I started.

Infinity Health is leveraging technology to give healthcare businesses springing up now a route to the market by taking regulatory services and simplifying them for them in the way they can afford, making data available in small chunks they can afford. I intend that in five years, they will tell how someone paid billions of dollars because Infinity Health is the easiest way to access the African healthcare market.

That’s the conviction. That’s the reason I stayed.

It’s been almost three years since I made this decision, and let me not lie to you: It’s singularly the hardest thing I’ve done. I’ve paid very dearly for it, and I haven’t even won yet.

I’ve gone from being very comfortable, earning about $80k/year, to earning nothing. Last year, I didn’t make any personal income because I spent all that time building a business. But hey, I’m here already.

In that time, I’ve learned a few things, too. People want to stay in the country. It’s the country discouraging and demotivating young people. And I get it; people leave because they have nothing to aspire to. The fact that I’m still here and dreaming is because of my privilege. I’ll always acknowledge that.

I no longer speak with the same finality I spoke with in 2021. It’s getting harder to insulate myself from the challenges in this country, and by extension, I’ve lost some of the conviction and belief I had three years ago. In my head, I’m still here for the long haul. But do I also regret moving back sometimes? Absolutely.

But as long as I have my mum, dad and family, I’ll continue to find the strength to stay and do what I must. The last time I left the country, I came back to meet my sick parents. I can’t do that again.

In my heart, I know I might have to leave again if this business thing doesn’t work out. It’s now about self-preservation, not about clinging on to the remnant of the Nigerian dream. I don’t think that exists anymore.

That said, will there be winners when this dust settles? Yes, and I want to be one of them. That, my friend, is the reason I stayed back.

 

 

Ethnos, a trailblazing IT firm specializing in cybersecurity solutions in Nigeria, is excited to announce the continuation of its successful partnership with Splunk Inc., an American software company headquartered in San Francisco. This enduring collaboration has spanned over six years, contributing significantly to the introduction of world-class enterprise resilience solutions to Nigerian businesses.

The partnership, officially sealed on February 12, [6 years ago], has proven to be a testament to the enduring commitment of both Ethnos and Splunk to deliver cutting-edge cybersecurity solutions and innovative services to the Nigerian market.

Peter Ejiofor, the Chief Executive Officer of Ethnos, expressed his ongoing enthusiasm about the long-standing collaboration, stating, “Our partnership with Splunk has been instrumental in setting new standards of innovation and service in the cybersecurity landscape. We look forward to continued success and exciting developments in the years to come.”

Ejiofor emphasized Ethnos’ steadfast commitment to providing top-notch solutions to Nigerian firms, leveraging decades of experience in the cybersecurity industry. The focus remains on offering solutions that effectively mitigate threats and breaches, ensuring the security and resilience of businesses.

Splunk’s solutions, which have been a cornerstone of this enduring partnership, continue to bring a host of features to the table. These include the ability to fend off threat actors, diminish downtime, expedite issue resolution, and prevent major business impacts. The software’s capabilities also ensure the swift restoration of mission-critical services, thereby ensuring that teams remain productive and customers are satisfied.

In addition to its prowess in cybersecurity, Splunk brings transformative capabilities to businesses operating in the cloud. This includes building resilience to address unpredictable challenges and delivering innovative and seamless customer experiences. The solutions incorporate purpose-built AI for security and observability, accelerating digital resilience with human-in-the-loop capabilities to enhance detection, investigation, and response.

Ethnos, as an indigenous cybersecurity firm, takes pride in its world-class team of security experts dedicated to keeping clients’ cyberspace safe. With over six years of collaboration with Splunk, Ethnos remains committed to delivering exceptional cybersecurity solutions to clients not only in Nigeria but also beyond.

 

 

In a strategic move to fortify its dedication to organizational credibility and profitability, ETHNOS, a leading cybersecurity entity in Nigeria, proudly announced its induction into the prestigious Society for Corporate Governance Nigeria (SCGN). This milestone reaffirms ETHNOS’ unwavering commitment to precision, integrity, and the highest standards of corporate governance.

The induction ceremony, held recently, witnessed the enthusiastic expression of Mr. Peter Ejiofor, CEO of ETHNOS. Mr. Ejiofor conveyed his elation, stating, “We are thrilled to share that Ethnos has become a proud member of the Society for Corporate Governance Nigeria…This induction mirrors our dedication to upholding excellence, governance, and ethical business practices.”May be an image of 4 people, dais and text that says "bersecurity and d to delivering The company uding Securit' Consultants ner Experience ion, ethics, uring the SE er decar ootprint a ech, Tele nission is any in e cybersı ነነ GS os cy NICERIA"

Underlining their meticulous approach to corporate governance, Mr. Ejiofor emphasized, “From financial accounts to recruitment and procurement, we consistently adhere to global best practices. Our adherence to these standards has positioned us as a qualified and chosen member of this esteemed society. Here’s to a future of triumphs!”

With a distinguished history spanning over two decades, ETHNOS has been a trailblazer in providing cutting-edge IT solutions and robust support services. Notably, their latest creation, the internationally recognized scanning software ‘Aquila,’ has garnered acclaim as a groundbreaking solution within the country. Tailored for software developers and FinTech firms, Aquila stands out for its efficacy in detecting vulnerabilities and breaches.

The induction of ETHNOS into the Society for Corporate Governance Nigeria comes at a pivotal moment, further solidifying their standing as a key player in the industry.

The Society for Corporate Governance Nigeria (SCGN) is a not-for-profit institution dedicated to advancing corporate governance best practices in Nigeria and across the continent. As the foremost advocate for these standards, SCGN remains committed to the development and propagation of corporate governance ideals.

 

Anthony Emeka Nwosu

 

 

 

“From financial accounts to recruitment and procurement, we consistently adhere to global best practices. Our adherence to these standards has positioned us as a qualified and chosen member of this esteemed society. Here’s to a future of triumphs!”

ArcaPay, a pioneering indigenous financial technology (fintech) firm, took center stage at the prestigious Zenith Bank Tech Fair 2023, a gathering of the foremost tech players in Nigeria’s thriving tech ecosystem.

ArcaPay, recognized for its groundbreaking strides in Agency Banking, Switching Network, and payment gateway solutions, seized the opportunity to unveil its cutting-edge financial technology products on a global platform.

Nifemi Sofowora, Brand and Marketing Manager, conveyed the company’s mission at the event, stating, “We are here to showcase our products, foster relationships, and drive businesses. Our presence underscores our commitment to unveiling world-class solutions. We’re delighted to participate in this exhibition, showcasing our collaborative efforts with Zenith Bank.”

Highlighting the distinctive offerings at ArcaPay’s exhibition stand, Nifemi emphasized, “Our focus extends beyond financial solutions. We’re proud to present our unparalleled Agency Banking solutions, a one-of-a-kind innovation in Nigeria. This platform allows us to demonstrate the remarkable achievements we’ve accomplished with this groundbreaking product.”

In her remarks, Nifemi further elaborated, “ARCA is an advanced technology platform designed to propel Africa’s new digital payments revolution. Leveraging cutting-edge technologies, we ensure Nigerians experience seamless services.”

Arca empowers financial institutions and SMEs to effortlessly accept and process payments, with a particular emphasis on Africa’s dynamic payments landscape. The company’s products seamlessly integrate into the existing fragmented payments environment, connecting individuals, financial institutions, banks, and businesses to Africa’s digital economy.

The Zenith Bank Tech Fair 2023 aims to facilitate a deeper understanding and utilization of emerging technologies to enhance various aspects of human life. The event features Zecathon, providing startups and tech enthusiasts a platform to present innovative solutions. Exceptional ideas stand a chance to win grants and support from the bank. Additionally, the fair hosts a tech exhibition featuring leading IT firms in Nigeria, ranging from cybersecurity solution providers to FinTechs.

 

Arca Payments Company Limited, one of the foremost financial technology (fintech) firms in Nigeria located at Lekki recently launched an Agency Banking solution known as Arca Money to ensure that Nigerians enjoy seamless banking and bridging the gap of the “unbanked” in the country. This is launch has cemented ARCA’s position as a fintech firm of repute which is making significant strides in shaping the future of digital payments in the country.

Arca Payments Company Limited is known for its expertise in payment gateways, payment switches, and the innovative ARCA Agency Banking, is setting new standards in fintech innovation.Founded in 2016, ARCA has rapidly established itself as a key player in Nigeria’s fintech landscape. Holding a comprehensive set of regulatory licenses issued by the Central Bank of Nigeria, including the coveted Switching License, Agency Banking License, and Processing License, ARCA has distinguished itself as one of the few entities with such a wide array of licenses. The company’s commitment to in-house development is evident in its proprietary switch technology, which has played a pivotal role in its journey, contributing to remarkable achievements within the fintech ecosystem and consolidating its position in the market.

ARCA’s primary mission centers around simplifying payment acceptance and processing for both financial institutions and SMEs. With a primary focus on Africa’s dynamic payments landscape, ARCA’s suite of products and solutions seamlessly bridges the gap between individuals, financial institutions, banks, and businesses, contributing to the growth of Africa’s digital economy.

In a media chat, Dare Owolabi, Executive Vice Chairman of Arca Payments Company Limited said that ARCA’s collaboration with the Central Bank of Nigeria (CBN) has been pivotal to its success. Owolabi commended the CBN for its support in creating a conducive environment for fintech growth, emphasizing the regulator’s dedication to addressing risks and complexities. He stressed the importance of continued collaboration from both operational and legal perspectives.

Owolabi said “As a stakeholder in Nigeria, ARCA Network has ambitious expansion plans across Africa. The company is poised to enter the East African region in the coming months, with efforts underway to secure licenses in Kenya. South Africa is also on the horizon, reflecting ARCA’s commitment to exporting its fintech expertise across the continent.”

He added that “ARCA’s Business-to-Business (B2B) solutions have been instrumental in reshaping the fintech landscape. The company’s Point of Sale (PoS) services, particularly the innovative Arca Pay feature, address common challenges in the PoS space. ARCA’s recently launched Agency Banking solution, known as Arca Money, empowers authorized agents to facilitate seamless financial transactions for customers, improving accessibility to banking services. ”
“Our groundbreaking solution is backed by extensive research, ensuring flawless transaction execution, instant settlements, and impressive uptime. Commission structures designed to benefit merchants have been integrated into the solution. ARCA’s PoS system has been made more readily available and cost-effective across different regions, simplifying banking and transactions for agents”, Owolabi opined.

On their payment gateway, ArcaPay, simplifies secure fund transfers for businesses, offering advanced technology for both single and bulk transfers. Additionally, Arca TMS, a software managing POS terminals, provides monitoring and analytics for ARCA Payments and its customers, along with a robust report engine for acquirers and merchants to access transaction data from their terminals. Arca Switch, a cutting-edge payment infrastructure built with cloud-native technology, facilitates seamless payments between financial institutions and non-financial players.

Security is paramount at ARCA Network. The company proudly holds the Payment Card Industry Data Security Standard (PCI DSS) certification, emphasizing its commitment to security and compliance with global best practices. Impressively, ARCA has maintained an impeccable record with zero instances of fraud. This success is attributed to the vigilance of dedicated fraud monitoring and compliance teams, who consistently prioritize security.

To ensure robust support and address potential downtime issues, ARCA has implemented a comprehensive mechanism to manage online real-time operations. Backup systems are in place to mitigate disruptions arising from external factors, such as internet network providers. ARCA’s support system operates around the clock, ensuring that queries and concerns are promptly addressed.

ARCA Network’s future plans include enhancing its Agency Banking offering with new features and functionalities. As the year approaches its end, ARCA Network is actively engaged in extensive awareness campaigns and sensitization efforts, particularly focused on their Agency Banking services.

 

ANTHONY EMEKA NWOSU

 

ArcaPay, simplifies secure fund transfers for businesses, offering advanced technology for both single and bulk transfers. Additionally, Arca TMS, a software managing POS terminals, provides monitoring and analytics for ARCA Payments and its customers, along with a robust report engine for acquirers and merchants to access transaction data from their terminals. Arca Switch, a cutting-edge payment infrastructure built with cloud-native technology, facilitates seamless payments between financial institutions and non-financial players.

 

 

In a constantly digitizing world, the need to have a robust information technology (IT) solution for any level of business becomes imperative from website development to daily operations, businesses must incorporate IT to remain relevant. Though, many businesses especially start-ups in Africa, Nigerian inclusive has always had a phobia in deploying IT solutions that will enable them to boost their productivity, citing cost and expertise as a hindering factor. Tanta Innovative Limited, an indigenous software development firm located in Lekki has recently launched an All-in-One Customer relationship management (CRM)Packages specifically designed for small and medium businesses (SMEs) in Nigeria and Africa.

Lauded by many business owners, the Tanta SME Business SUITE has shown that small businesses can be fully digitized and still not have a deep hole in their pocket as it is with oversea software programs and at the same times enjoying some level of bespoke or tweaking to suit each business needs. The Tanta SME Business Suite is an all-in-one software solution designed to meet the diverse needs of Small and Medium Enterprises (SMEs). It integrates CRM, Email Marketing, Business Analytics, SEO, and Web Development into one cohesive package.

Speaking to the media, Abraham Esandayinze Tanta, the Chairman of Tanta Innovative Limited said that “Covering everything from robust CRM solutions to cutting-edge web development, our packages are tailored to empower businesses of all sizes. Cost Efficiencies, We understand that every business is different, especially when it comes to financial planning. That’s why we offer both one-time payment and flexible monthly plans. Choose the one that fits your budget and cash flow needs.”

Tanta Innovative - IT Consulting and Software Company
Abraham Esandayinze Tanta,Chairman,Tanta Innovative Limited

He added that, “On Streamlined Operations, Our suite is an all-in-one package, specifically designed to address the unique hurdles your business faces. Whether you’re in retail, technology, or any other sector, our tools empower you to be more efficient and effective in your operations. Also, our Customer Involvement infrastructure is robust. With Tanta, you’re not just purchasing software; you’re investing in a brighter, more sustainable future for your business.”

With many levels or types of businesses to choose from, Tanta’s SME Business Suite are paid for annually from the Starter pack which gives an SME various benefits such as Basic Static Web Pages, Up to 5 static pages. Ideal for portfolio websites, landing pages, etc. They will have Business Email Accounts,1-Year Hosting with Free Domain, this includes one .com domain free for the first year. Renewable at standard rates. They will also get Basic SEO Services, Meta tags, Google Analytics setup, and basic keyword optimization. Others are Basic Email Marketing, Basic Newsletter Campaigns for up to 1,000 subscribers. Social Media Management, Business Analytics, Google Analytics setup and basic performance reports, Google My Business Listing, Setup, verification, and initial profile optimization.

The other level which is “Professional” has these benefits including Dynamic Website with Up to 15 pages with basic interactive elements like contact forms and customer logins.5 Business Email Accounts, CRM Integration, Streamline customer management with our easy-to-use CRM. Also for paltry N20,000.00 they get Advanced SEO Services, In-depth keyword research, backlinking, and content optimization.

Additionally, there will be automated campaigns, customer segmentation, and analytics for up to 5,000 subscribers, Social Media Management, includes account setup, content calendar, and advertising setup for up to 4 platforms. Then Advanced Business Analytics which includes detailed reporting, traffic analysis, and performance metrics. Google My Business Optimization and Ongoing profile management and customer review management.

Enterprise-level keyword research, backlinking, technical SEO, and ongoing optimization. Personalized email campaigns, A/B testing, and analytics for an unlimited number of subscribers. Full Social Media Management, Comprehensive management of all your social media platforms, including advertising campaigns. Then there is In-Depth Business Analytics, Customized analytics dashboard, advanced reporting, and actionable insights. The business will enjoy the services of a Dedicated Account Manager that will oversee your project and ensure optimal performance.

“The Tanta SME Business Suite is designed to be user-friendly. Our team is always available for support and guidance. On data security, Yes, we prioritize your data security. Our cyber-security protocols are in line with international best practices. We offer round the clock customer support through email, phone, and live chat. Our uptime is 99.9% The Enterprise package also includes a dedicated account manager. We also do not hold businesses down with long term contracts. There is no long-term contract for any of the packages. You can choose to cancel at any time. We want businesses to experience growth,” Abraham Esandayinze concluded.

Anthony Emeka Nwosu

 

Tezza Academy and the Pentecostal Fellowship of Nigeria (PFN) have partnered to establish an IT specialization training facility in Lagos. The goal of the partnership is to train young Nigerians in high-end IT skills, particularly in software testing and software quality assurance. The facility will offer comprehensive training programs in areas such as product development, technology stack specialization, and customer experience management.

The collaboration aims to address the increasing issue of youth unemployment in Nigeria by providing young individuals with industry-specific knowledge and skills in technology. The training facility will cater to youths from all tribes and religions, offering equal opportunities to acquire valuable tech skills.

The PFN believes that partnering with Tezza Academy will contribute to reducing unemployment and job insecurity in the country, thereby enhancing the nation’s prosperity. The partnership will also benefit various industries, including banking, oil and gas, insurance, healthcare, and telecommunications, by providing a pool of skilled IT professionals within Nigeria, reducing the need to search for talent abroad.Tezza Academy Expands Partnerships to Bridge IT Skill Gaps - THISDAYLIVE

Tezza Academy, since its launch in the previous year, has been successful in bridging the gap for local talents by providing a curriculum that combines structured instructional programs with practical field experience. The academy fosters a collaborative learning environment that equips trainees with the necessary IT skills and real-world exposure.

The partnership with the PFN will expand opportunities for more young Nigerians to benefit from the academy’s residency training model, which is provided at no cost to the trainees. The partnership also aims to secure placement opportunities for trainees upon successful completion of their training and attainment of the required certifications, leveraging PFN’s extensive network.

Mr. Jide Modele, a partner at Tezza Business Solutions and the Managing Director of Tezza Academy, described the partnership as groundbreaking and emphasized its potential to positively impact Nigerian youths by enhancing their capacity and relevance in the global economy. He highlighted the ongoing demand for highly skilled IT resources and stressed the importance of concerted efforts from both the public and private sectors to address the skill gap.

In summary, Tezza Academy and PFN are collaborating to train young Nigerians in software testing and IT skills. The partnership aims to address youth unemployment, provide industry-specific knowledge, and empower Nigerian youths with high-end IT competencies, bridging the skill gap in the country.