In a renewed effort to enhance regulatory efficiency and maintain seamless communication, the Nigerian Communications Commission (NCC) has directed all its licensees to promptly update their contact information. This directive aligns with the provisions of the Licensing Regulations 2019, which mandate licensees to report changes in their contact details within seven days of occurrence.
The NCC’s directive underscores the Commission’s commitment to maintaining a robust regulatory framework that ensures transparency and accountability in the telecommunications sector. By requiring accurate and up-to-date contact information, the NCC aims to facilitate effective oversight and uninterrupted engagement with stakeholders.
Details of the Directive
According to the NCC, licensees are required to submit updates to their contact information through the Commission’s eServices platform, accessible at https://eservices.ncc.gov.ng. The deadline for compliance with this directive is January 9, 2025.
Licensees are expected to provide or update the following critical information:
1. Physical Address: This includes the complete address of the principal place of business, along with its postcode, geographic coordinates, and nearby landmarks.
2. Mailing Address: If different from the physical address, licensees must also provide a separate mailing address.
3. Email Addresses and Telephone Numbers: Accurate and active email and phone contacts are essential for official correspondence.
4. Details of Contact Personnel: The names, roles, and contact information of authorized personnel responsible for regulatory communication must be included.
Compliance and Sanctions
The NCC has emphasized the importance of compliance, noting that failure to provide accurate physical addresses may result in sanctions. Specifically, licensees submitting addresses that cannot be located will face regulatory penalties. This measure is designed to ensure that all registered entities within the telecom ecosystem operate transparently and are accessible for regulatory purposes.
Implications for Licensees
This announcement serves as a wake-up call for licensees who may have overlooked the importance of maintaining accurate records with the NCC. Beyond avoiding sanctions, compliance with this directive reinforces the reputation of licensees as responsible operators within the telecommunications space.
By taking this proactive step, the NCC continues to uphold its mission of ensuring a well-regulated, innovative, and efficient telecommunications industry that benefits both stakeholders and consumers across Nigeria. Licensees are encouraged to act promptly to avoid last-minute rushes and ensure they remain in good standing with the Commission.
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