FG Applauds NCC’s Commitment to Enhancing Digital Skill in Youths

FG Applauds NCC’s Commitment to Enhancing Digital Skill in Youths

…Existing policies are designed to accelerate the delivery of digital economy benefits – Pantami

…We’re poised to deepening digital access – Danbatta

The Federal Government has applauded the commitment and dedication of the Nigerian Communications Commission (NCC) towards enhancing digital skills development among youths, through implementation of various Information and Communication Technology skill acquisition programmes.

Minister of Interior, Ogbeni Rauf Aregbesola and the Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, gave the commendation during the inauguration of a Digital Nigeria Centre (DNC), a project executed by the Universal Service Provision Fund (USPF), an arm of NCC, at the Ijesa Muslim Grammar School, Ilesa, Osun State recently.

Representing President Muhamadu Buhari at the event, Aregbesola commended the NCC for timely and thorough implementation of the project, saying he was confident that the project will promote the connection of public secondary schools to broadband internet in Ilesa community and ultimately equip beneficiaries with 21st century skills.

“I would like to thank my very good friend and brother, the Honourable Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, for assenting to our request to have the first of this remodeled project in Osun State sited in Ilesa. I will also like to thank the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta and the entire Management and staff of NCC and the USPF, as well as their technical partners for a timely and successful completion of this laudable project,” he said.

On the sideline of the commissioning, Aregbesola also announced the establishment of President Muhammadu Buhari N100 million Technology Fund for Youth Empowerment, to nudge the emergence of world class technology experts. The Minister of Interior stated that the Fund targets 2,000 youths in the next two years, who will be provided with devices for training in different areas such as software development and design, amongst others.

The Governor of Osun State, Adegboyega Oyetola, who was represented by the State’s Commissioner for Innovation, Science and Technology, Dr. Babatunde Olawale, expressed the gratitude of the State Government to the Federal Government, the Ministry of Communications and Digital Economy and the Nigerian Communications Commission, for initiative and particularly for inaugurating the pioneer remodeled DNC project in Osun State. Oyetola also informed the enthusiastic gathering that Osun State Government was willing and ready to collaborate with NCC to replicate the project in other parts of the State.

Speaking in the same vein, Pantami, who was represented at the event by the Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, also commended the NCC and USPF on the delivery of the DNC project on behalf of the Federal Republic of Nigeria. He declared that the project and similarly instituted ones were initiated by government to give expression to its vision to effectively digitise the nation’s economy for increased prosperity for all Nigerians.

Pantami stated that the Federal Government is focused on promoting digital economy across the country and that this had informed the renaming of the Ministry of Communications to the Ministry of Communications and Digital Economy. On the heels of the re-christening, Pantami recalled that the Federal Government emplaced Digital Nigeria-oriented policies to reinforce the focus of existing policies in order to accelerate the delivery of derivable benefits of digital economy to Nigerians, regardless of their locations and circumstances.

Very central among the policies is the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, a 10-year, eight-pillar focused blueprint for actualising Federal Government’s digital economy agenda unveiled in November, 2019.

Pantami asserted that the DNC inaugurated at Ilesa was a concrete implementation of the Digital Literacy and Skills, the second pillar of NDEPS.

According to Pantami, the overarching objective of the DNC project is to facilitate adoption of digital lifestyle in the schools as well as in the school communities. The Minister averred that the project’s significance cannot be under-estimated, considering its ability to improve digital skill for the youths and subsequently make them globally competitive.

Pantami said the Nigerian government is determined to arm the youths with digital skills, strong literacy and numeracy skills, critical and innovative thinking skills, complex problem solving aptitude, the ability to collaborate, and deploy socio-emotional skills, which they require to transform their lives and build the economy.

“We have already made a number of giant strides in the development of our digital economy culture and the deployment of initiatives such as the Digital Nigeria Centre eloquently demonstrates the current administration’s commitment to connecting all Nigerians,” Pantami said as he equally expressed Federal Government’s commitment to its tripartite agenda of improving the economy, curbing corruption and enhancing national security through effective deployment of ICT in all nooks and crannies of the country.

In his remark, Danbatta, who was represented at the event by the Commission’s Director of Projects, Iyabode Solanke, said all the regulatory activities, initiatives and programmes that the Commission had undertaken since 2019, in collaboration with its critical stakeholders, including its arm, the USPF, have been targeted at giving concrete expression to Nigeria’s deliberate policy to migrate to a full digital economy.

He said the Commission achieves this by consistently committing itself to expansion of appropriate infrastructure to enhance digital literacy and skills in view of the economic and social impact of digitization on all sectors.

The NCC Chief Executive restated the Commission’s commitment to the overall objective of bridging the digital divide through the provision of Information and Communication Technology (ICT) as well as broadband access to the unserved and underserved institutions and communities in the country.

Earlier, the Principal of Ijesa Muslim Grammar School, Ramota Ilesanmi, thanked the President Buhari-led Federal Government for the project, saying that it will go a long way in meeting the ICT needs of students and residents of the city.

The DNC, formerly known as School Knowledge Centre (SKC), is one of the projects in the Access Programme framework of the USPF, conceptualized to promote the availability and utilisation of ICT and resources of the Internet in teaching and learning in public schools in underserved, unserved and rural areas.

Specific objectives of DNC are to increase ICT literacy among school teachers and students; provide a platform for accessing online educational resources; equip students with ICT skills; facilitate ICT adoption in teaching and learning; as well as increase pass rate in Mathematics, English language and other science subjects.

Rooted in the cloud, Routed announces its unique Partner Portal

Rooted in the cloud, Routed announces its unique Partner Portal

VMware Cloud Verified and VMware Principal Partner, Routed, has launched its channel partner portal. It aims to provide curated resources for partners, managed services providers, and ISPs selling, marketing, and operating as resellers of VMware Cloud through Routed.

Routed became the first VMware Cloud Verified partner in Africa in 2019 and has gone on to become a VMware Principal Partner, too. Andrew Cruise, managing director for Routed, explains that Routed has built a resilient and robust channel to assist its partners in delivering the best solutions that their end-customers have come to expect from VMware.

“VMware has a discerning customer base with specific requirements of their cloud technologies. Building our Partner Platform has allowed us to curate and focus our efforts on providing our partners with the right tools, material, and support for VMware Cloud presence in Africa through Routed,” says Cruise. 

Sumeeth Singh, Cloud Provider Business Head at VMware South Africa, confirms: “Cloud computing solutions are driving the current wave of digital innovation. Through partners like Routed and their channel, we see the acceleration we look forward to, in an age where organisations big and small can benefit from a secure, efficient, and scalable VMware Cloud service delivery platform.”

According to Gartner, spending on the public cloud is forecast to grow over 18% in 2021, with Infrastructure-as-a-Service (IaaS) expected to gain the most. Managed Service Providers, ISPs, even ISVs and distribution partners will do well to capitalise on this as organisations’ needs evolve. The market has already shifted from supply-driven to demand-driven, and it’s become essential for all organisations to consider how the cloud fits into their infrastructure plans.

On-premises infrastructure will always have its place in organisations, especially when more control is required, but it is asset-heavy and slow to adapt to change and growth. For the right use-cases migrating infrastructure to the cloud provides end-customers with agility and cost savings.

Routed depends on partners who can manage the implementation of its solutions, some of the most complete VMware Cloud-based infrastructure deployments available locally. “The opportunity exists for our partners who, with the right resources, knowledge and support from Routed and VMware, can confidently engage with their end-customers to provide the world-class solutions that VMware is renowned for with the level of support and service that they come to expect,” adds Cruise.

Over the past five years, Routed has established itself as the leading provider of VMware Cloud on the continent. Its success has followed from its relentless focus on providing an integrated cloud platform that addresses enterprise cloud, recovery, and modern application development requirements, which are taken to market through trusted partners.

Cruise explains: “The Routed Partner Portal is the start of an exciting journey for cloud and specifically VMware Cloud in South Africa. End-user enterprises deserve a reliable, highly available and secure cloud infrastructure. Now the channel has the resources to grow their skills and access some of the best support materials available to develop this customer base.

With its Principal Partner status as a Cloud Provider – the highest tiered recognition within the VMware Partner Connect programme – Routed’s partners now benefit from the same level of resources and support that a Principal Partner will enjoy but facilitated by Routed.

“We are changing the cloud landscape, and this is just the start because, at Routed, we want the industry to develop because when the end-customers realise the benefits, we all win,” concludes Cruise.

New partner applications to the Routed Partner Portal will commence in 2022 by engaging with the Routed team.

WhatsApp launched #YouSaid education campaign to make people more aware of false news in Nigeria

WhatsApp launched #YouSaid education campaign to make people more aware of false news in Nigeria

WhatsApp, has announced the launch of #YouSaid, a campaign to educate people on how to verify information they come across before passing it on, to help reduce the spread of false news in Nigeria.

The campaign offers tips for WhatsApp users to spot false news and take responsibility in minimizing its spread, by encouraging people to think carefully and check authoritative sources before deciding to share any information with their friends and family.

“At WhatsApp, all personal messages are protected with end-to-end encryption because the safety and security of our users and their messages is important to us. ” Akua Gyekye, WhatsApp Public Policy Lead said while commenting on the launch of the campaign. “While we remain committed to creating a safe space for our users to communicate privately, we encourage everyone to verify any information they receive and confirm whether it is true or false before sharing it with other people. Regardless of the person you received the information from, as soon as you share any information, it becomes something people think #YouSaid. Our hope is that this campaign will open up a conversation on the importance of verifying information and thinking carefully about what people read, trust and choose to share” Gyekye added.

Here are four easy ways to reduce the spread of false news on WhatsApp

  1. Understand what a ‘Forwarded’ message means: Any message that has the ‘forwarded’ label (an arrow or double arrow icon) did not start with the person who sent it to you. They will also have received it from someone else before passing it on to you. If you are not sure the information is true, do not forward it to someone else without verifying it.

A double arrow icon and “Forwarded many times” label will be displayed when a message has been forwarded more than five times since it was originally sent and will restrict sharing to just one chat at a time.

  1. Always fact check information with other sources:  False news can go viral, and photos, audio recordings, and videos can be edited to mislead you. If you’re unsure whether a message is true, check trusted news sites to see where the story came from. When a story is reported in multiple places and from trustworthy sources, it’s more likely to be true.
  1. Look out for messages that look different: If you receive messages that have such things like misspelled words, wrong dates, awkward layouts, unrelated pictures and web addresses (URLs), it’s a sign that the information could be false.
  1. Read the message objectively: Don’t let what you think you know get in the way of your judgment. Review the facts yourself before sharing information. Stories that seem hard to believe are often untrue.

Today, WhatsApp protects the personal communication of over two billion users all over the world, securing it with end-to-end encryption by default. 

DG NITDA Receives MTN CEO, Urges More Collaboration To Encourage Innovation

DG NITDA Receives MTN CEO, Urges More Collaboration To Encourage Innovation

The Director General of National Information Technology Development Agency (NITDA) Mallam Kashifu Inuwa Abdullahi, CCIE has today received the newly appointed MTN Nigeria’s Chief Executive Officer, Mr karl Toriola and his team at the Agency’s corporate headquarters.

Mr Toriola was at the Agency to familiarize himself with the activities of NITDA and to further strengthen the partnership already existing between the Agency and organisation
The DG NITDA while addressing the team stated that MTN is one of the supporting organisation that has helped the Agency in achieving some of its set goals. Adding that “as such, we need to find ways we can work hand in hand in terms of regulations and make sure what we do is in the best interest of the public.”

“The regulation we do is not to discourage innovation or to limit you rather our regulations are developmental regulations which helps to unlock opportunities and to also create an enabling environment for you and others players”, he added.

Mallam Abdullahi said that NITDA’s regulations are form in two ways either the Agency deciding on what and what to set as regulations or they sit with the industry players to decide on what kind of regulations can be made.

He said that human capital development is one of the key areas the agency is focusing on “as we need to train our people to understand the new technologies before we develop and use it.” In this regards, the DG NITDA urged MTN to collaborate with the Agency to train as many persons as possible.

“In terms of infrastructure, we have done a lot in that aspect as we have provide infrastructure to under served and unserved communities because you need to have infrastructure to be able to connect to the service. As business people, I urged you to create an avenue where people are easily and freely connected to the service as it will create more users and in turn generate more fund”, he said.

NITDA Boss applauded MTN for doing its best in the area of compliance and commended the company for the prompt payment of its levies.
Speaking earlier, Mr Toriola asserted that the MTN Nigeria Privacy and Data Protection service has been developed and adopted by the board. He said, “It has been deployed across our business and with constant engagement with NITDA officials who have provided us with necessary support and guidance, we have carried out an audit of our privacy data compliance practices with the Nigerian Data Protection Regulations requirements.

He stated that the data breach management has been developed and deployed adding that the company has embarked on a programme that will promote local content in Nigeria which includes ecosystem support to provide ICT innovation, STEM to accelerate local innovations.

Telcos Record 9,077 Service Outages in Q2 2020, Says NCC

Telcos Record 9,077 Service Outages in Q2 2020, Says NCC

…Charges stakeholders on telecom infrastructure protection

…Warns service providers against unwholesome practices

Major mobile network operators (MNOs) in the country recorded 9,077 cases of service outages on their networks in the second quarter of the year, resulting in unexpected disruptions to operators’ network quality of service (QoS) delivery and intermittent quality of experience (QoE) by the consumers, the Nigerian Communications Commission (NCC) has said.

The Executive Commissioner, Stakeholder Management (ECSM), NCC, Mr. Adeleke Adewolu, disclosed this in a presentation delivered during the first Virtual Telecoms Consumer Parliament (VTCP) hosted by the Commission recently in Abuja.

According to Adewolu, of the 9,077 service outages recorded by the operators, 3,585 were caused by incidences of denial of access to telecoms sites for maintenance, 4,972 were triggered by incidences of fibre cuts from construction activities and vandalism while 520 cases were as a result of incidences of generator and battery theft at sites.

A collocation Mast In Lagos State. picture by ANTHONY EMEKA NWOSU

Adewolu, however, noted that in a proactive step to mitigate the challenges, the Commission had swiftly responded by taking some major decisions to mitigate any unforeseen challenges that may cause serious disruptions in service delivery to the consumers throughout the period of the COVID-19 pandemic.

He said, “the Commission approved resource sharing by operators throughout the period of COVID-19 pandemic.” These include fibre optic cables and other resources in the event of cable cuts and other unforeseen developments.

“We also ensured that the service providers meet the needs of their teeming consumers by securing Right of Passage (RoP) for all telecommunications officials and staff for easy movement during the lockdown. This was to ensure ease of movement to service base stations and other telecom facilities and equipment,” among others.

The ECSM called on all stakeholders to join hands with the Commission in enlightening all citizens on the need to protect the telecom infrastructure in their domain without which quality of service delivery will be hampered.

He noted the numerous complaints received from consumers by the Commission since the outbreak of the pandemic were indicative of the widening gap between the consumer QoS and the QoE provided by the service providers, which, according to him, needed to be addressed.

He charged operators on the need to increase and improve their network capacity following the unprecedented increase in consumer demand.

“Also, service providers must embark on pervasive consumer education and enlightenment campaign about data usage and billing to ensure their subscribers have all the required information to make informed decisions so as get value for money spent. Operators also need to train and equip their customer care personnel on consumer complaint management as well as ensuring that consumer complaints are resolved conclusively and in line with the revised Service Level Agreement (SLA),” Adewolu said.

He warned service providers to refrain from indulging in unwholesome practices such as modification of data plan without informing the consumers, putting out promotional advertorials without prior approval by the Commission, changing the names and nomenclature of promotions from what was approved, among others to short-change the consumers, warning that the Commission will not hesitate to sanction erring operators.

The ECSM noted that the Consumer Code of Practice requires that once a contract agreement is signed, both parties should adhere to the contract terms and conditions and where a change is required, the validity period should end before any modification is effected.

Signed:

Dr. Ikechukwu Adinde
Director, Public Affairs

COVID-19: Danbatta lists measures to mitigate impact on QoS delivery

COVID-19: Danbatta lists measures to mitigate impact on QoS delivery

…Charges operators to boost network capacity

The Executive Vice Chairman and Chief executive Officer (EVC/CEO) of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, has listed critical regulatory actions that have been taken by the Commission to mitigate the impact of the COVID-19 pandemic on quality of service (QoS) delivery by the networks to telecom consumers.

Danbatta enumerated the measures while speaking at the first edition of the Virtual Telecom Consumer Parliament (V-TCP) hosted by the Commission in Abuja on Friday, 21st August, 2020 with the theme: “Impact of Covid-19 on Telecoms Service Delivery.” The Telecom Consumer Parliament is NCC’s flagship forum for in-depth engagement with service providers to discuss issues of contemporary interest affecting consumers of telecom services in the country.

Citing an International Telecommunications Union (ITU) report, the EVC said with the pandemic, some telecom operators and platforms are reporting demand spike, especially in data usage and volume of calls, as high as 800 per cent since the outbreak of the pandemic.

Regardless of this, Danbatta said the Commission and the mobile network operators needed to play their roles in sustaining quality of service delivery and quality of experience by the consumers, who are critical stakeholders in the telecoms sector.

Danbatta said the NCC, in conjunction with the supervising Ministry developed e-platforms to handle all requests from the licensees to ensure that regulatory services are provided to sustain service delivery to subscribers.

He said the Commission also approved and encouraged resource sharing among network operators and secured Right of Passage (RoP) for all telecommunications companies and suppliers for easy movement during the lockdown. These measures enabled the operators to service their base stations and ensured seamless services for telecom consumers who increasingly relied on the networks during the pandemic.

Danbatta further stated that the NCC, working with the ministry is resolving the problem of high cost of Right of Way (RoW) with the Nigerian Governors Forum (NGF), adding that, through such engagements, the state governors have lent their support for a robust broadband infrastructure.

“The Commission is hopeful that with the reduction in RoW, which will automatically result in reduction in capital expenditure (CAPEX) by the network operators, telecom companies will sooner than later reciprocate the gesture by making their services more affordable to Nigerians,” he said.

According to Danbatta, regulatory efforts have also resulted in a Presidential approval directing Security Agencies to protect Information and Communication Technology (ICT) and telecom facilities as critical national assets. He said this has helped to safeguard telecom infrastructure for the greater role telecom has to play with the outbreak of Covid-19 pandemic.

Meanwhile, Danbatta has strongly charged the service providers to constantly upgrade and expand their network capacity in order to deliver top-notch QoS to their consumers.

Earlier in a presentation, the Executive Commissioner, Stakeholder Management, Barrister Adeleke Adewolu showed the various Quality of Service (QoS) indicators for the second quarter of the year across the networks and how the consumer Quality of Experience compared with the parameters based on the voice of the consumer survey (VoxPop) conducted by the Commission. Speaking further, the ECSM highlighted the challenges facing operators, which impact negatively on quality of service to include fibre cuts, vandalism and theft of telecommunications site equipment.

A panel session of telecoms operators, who participated virtually in the TCP, was held and moderated by the Director, Consumer Affairs, NCC, Mr. Efosa Idehen. The panel session addressed issues of network capacity upgrade, change in consumer data consumption behavior, implementation of agreed Consumer Complaints and Service Level Agreement (CC/SLA), consumer education as well as general issues around quality of service and quality of experience by the over 192 million telecom consumers in the country.

TELECOMS QoS: DANBATTA REASSURES CONSUMERS AS HE SPEAKS AT THE FIRST VIRTUAL EDITION OF THE TELECOMS CONSUMER PARLIAMENT (VTCP)

TELECOMS QoS: DANBATTA REASSURES CONSUMERS AS HE SPEAKS AT THE FIRST VIRTUAL EDITION OF THE TELECOMS CONSUMER PARLIAMENT (VTCP)

The Executive Vice Chairman of Nigerian Communication Commission the apex regulator of the telecommunication industry in the country recently engaged the telecoms stakeholders especially the consumers in the first virtual Consumers’ Parliament, the first ever. The EVC understanding of the importance of consumers in the industry and what it means to have them satisfied speaks volume of his administration thrust. The Telecom Consumer Parliament (TCP) provides high-level engagement and interactions with consumers and other stakeholders in the telecommunications industry
In his opening remark, he welcomed the stakeholders and key industry players to the first ever virtual edition. In his words the EVC said “It is my pleasure to welcome you all to this important occasion, being the first-ever virtual edition of the Telecom Consumer Parliament (TCP) organized by the Nigerian Communications Commission taking place here at the Commission’s Conference Room, Maitama, Abuja.”

“This event is organized, taking into consideration, the dynamics of the global pandemic and the directives from the Federal Government on social distancing and other measures thereof put in place to curb the spread of Coronavirus (Covid-19) pandemic”, he added.

In line with the Covid 19 and Social Distancing directives, the EVC said that the virtual meeting is in place of the customary face-to-face engagement in previous Parliaments in the past, is a testament to rapid change to our lifestyle occasioned by the Covid-19 Pandemic. This is making telecommunications and indeed ICT the major driver of growth in every sector now.
He posited that “Ladies and gentlemen, the theme of today’s event: “Impact of Covid-19 on Telecoms Service Delivery” is timely and could not have come at a better time than now. The focus of this parliament also provides us with an opportunity as industry stakeholders, to have a quick look at how the pandemic is impacting our service delivery in the telecommunication industry, which currently provides the digital platform for the economy to remain afloat.”

Adding that “According to a report released by the International Telecommunications Union (ITU) in May 2020, which examine the impact of the pandemic on the telecoms sector, “Covid-19 virus has presented a stress test for Governments worldwide with the Internet playing a crucial role in keeping critical infrastructure and resources connected and available.”

On the importance of internet, the EVC reiterated that internet and broadband is an enabler and will play a critical role in Covid Pandemic and Post Covid work environment. “Thigh-speed Internet is key to ensuring that hospitals and medical institutions have access to global information and resources necessary to fight the virus. Broadband connectivity is also absolutely crucial for educational institutions and businesses to continue to provide essential services. According to the report the unprecedented global health emergency is tasking mobile networks and digital platforms to the limit, with some telecom operators and platforms reporting demand spikes as high as 800% since the outbreak of the pandemic in their respective countries”, the EVC opined.

The EVC stated that the commission ensured that the quality of service never dwindled or reduced during or after the Covid lockdown. He reassured consumers that the commission is working hard with the industry stakeholders to ensure that QoS remains in line with global standards.

“As we all are aware, telecoms is highly capital intensive and as such, continuous network upgrade and expansion are very key to operators’ ability to deliver top-notch QoS to their consumers. For instance, if operators are not able to expand or they are incapacitated to expand and upgrade their network in the face of spike in traffic, as occasioned by the pandemic, it will definitely have potential grave impact on Quality of Service delivery” NCC Boss treasured.

He Added that “Despite the pandemic and the lockdown to contain the spread of Covid-19 virus, we on our part have also not relent to ensure that the quality of telecom services is sustained during and post Covid–19 period.”

Some of the critical steps taken by the Commission in conjunction with the supervising Ministry of Communication and Digital Economy towards mitigating the impact of Covid-19 pandemic on service delivery by the network operators are:

  1. The Commission have developed e-platforms where all licensing requests, consumer complaints and base transceiver station (BTS) investigation requests are channeled and also provided designated e-mail addresses to be used for such requests throughout the pandemic period.
  2. Similarly, the Commission approved and encouraged resource sharing among network operators. These shared resources include fibre optics cables and ancillary resources, the aim is to ensure that there is no destruction to service provision in the event of fibre cut and related incidence.
  3. The Commission also secured Right of Passage (RoP) for all telecommunications officials and staff for easy movement during the lockdown and movement restriction in order to be able to service their base stations and keep them active to provide services for telecom consumers who increasingly rely on their networks to work from home. In the same vein, the Commission also secured Right of Passage for suppliers that are involved in supplies of fuels, food and other essential services to telecom operators during total lockdown.
  4. With the intervention of the Hon. Minister of Communications and Digital Economy, Dr. Isa Ali Ibrahim Pantami, state governors are now aligning their Right of Way charges to N145 as approved by the Federal Economic Council (FEC), reducing below N145 per linear of fibre laid by the operators in their states. Other state governors pegged their RoW charges below the N145 set by the FEC while some state governors have totally waived RoW charges in their states. All these are aimed at encouraging network operators to deploy telecoms/broadband infrastructure faster in their states with a view to deepening digital access. As Covid-19 evolves, a new world order where more activities are conducted online and robust broadband access is central is emerging. In effect, most of the state governors have appreciated the centrality of robust broadband infrastructure as work-from-home measures by government persists.
  5. The Commission is hopeful that with the reduction in RoW, which will automatically result in reduction in capital expenditure (CAPEX) by the network operators, telecom companies will sooner or later reciprocate the gesture by making their services in particular, data services more affordable to Nigerians.
  6. You would recall that one of the issues presented to the Honourable Minister when he assumed office is the need to strengthen telecom infrastructure protection. The Honourable Minister acted on this issue speedily by obtaining presidential approval directing Security Agencies to protect ICT and telecom facilities as critical national assets. It is pleasing that this action helped to safeguard telecom infrastructure for the greater role telecom has to play with the outbreak of Covid-19 pandemic.

Umar Danbatta assured Nigerians that the commission is leaving no stone unturned towards ensuring that telecom service providers provide good quality service despite the covid-19 pandemic. He encouraged the Network operators on the importance of improved quality of services/experience for the consumers.

ANTHONY EMEKA NWOSU

USSD: Banks owe Telcos N17bn, says Danbatta

USSD: Banks owe Telcos N17bn, says Danbatta

The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta has said that commercial banks in the country are owing telecommunications companies over N17 billion following the regulator’s suspension of its Determination on Unstructured Supplementary Service Data (USSD) Pricing last year.

The NCC, in furtherance of its mandate to protect the interests of consumers and support a robust telecommunications sector, recently announced that it had revised the Determination on the USSD.
Speaking at ATCON’s virtual forum on “Meeting the Interests of Government, Consumers and Telecoms Companies in the Era of Covid-19 and Post Covid-19 Pandemic for Digital Economy Development”, Danbatta noted that the Minister of Communications and Digital Economy, Dr. Ali Isa Ibrahim Pantami had already been briefed on the development with a view to ensuring a quick settlement of the debt.

Explaining the Commission’s efforts at resolving consumer-related issues, he noted that when the Commission introduced the Do-Not-Disturb (DND) code in 2015, less than 500,000 people activated the code, but there are now 22,722,366 lines on the DND.

Danbatta further stated that ninety-eight per cent (98%) of the total service-related complaints received from telecoms consumers within a 15-month period, spanning January 2019 to April 2020, have been successfully resolved by the Commission.  

On quality of service, Danbatta said “the Commission has monthly engagements with operators as well as quarterly industry working group on Quality of Service and Short Codes, and is currently monitoring 2G Key Performance Indicators, while the KPIs for 4G are being prepared.”

It should be recalled that the NCC, in a statement released to the media recently, observed that the amendment to its USSD Determination was necessitated by a protracted dispute between Mobile Network Operators and Financial Institutions on the applicable charges for USSD services and the method of billing. As a responsive and effective regulatory authority, the Commission recognises that its policies are not static and may be modified from time to time as circumstances demand.

According to Danbatta, in the interest of the consumers and other stakeholders, the Commission revised the Determination previously issued by removing the Price Floor and the Cap to allow Mobile Network Operators and the banks negotiate rates that will be mutually beneficial to all parties concerned.

The NCC also determined that Mobile Network Operators must not charge the consumers directly for the use of USSD channels for financial services in the form of end-user-billing, but revert to corporate billing. The transaction should be between the MNOs and the entity to which the service is provided (i.e. Banks and Financial Institutions).

NCC

ATCON SECTORAL FORUM 2020: TELECOMMUNICATION COMPANIES ARE BEING OWNED OVER 17 BILLION NAIRA – NCC EVC

ATCON SECTORAL FORUM 2020: TELECOMMUNICATION COMPANIES ARE BEING OWNED OVER 17 BILLION NAIRA – NCC EVC

​In a post Covid 19 workplace and era, information technology, communication and data will be the critical drivers that would power the era. Having seen the change of narrative, the Association of Telecommunication Operators of Nigeria (ATCON) headed by Olusola Teniola invited the key stakeholders in an online forum tagged “ATCON’ Sectoral Virtual Forum 2020.” Isa Pantami ,the Minister of Communications and Digital Economy in Nigeria, Prof. Umar Garba Danbatta, Executive Office (EVC/CEO) of the Nigerian Communications Commission (NCC), Inuwa Kashifu Abdullahi  the Director General of the National Information Technology Development Agency (NITDA) and host of others looked at how ICT will play a vital role in  post Covid 19 economic realities.

Taking to zoom conference, Isa Patanmi promise to look at the cost of broadband deployment, the minister said that the ministry is looking at reviewing the taxes that are collected by various states of federation to the Infracos and also promising to  look at giving preferential treatment to indigenous firms using the Executive order 003 and Presidential order 005.He also buttressed the need for patronage for the local Telco firms, a policy is being formulated to this regard. The Minister said that the government is doing the desired intervention to ensure that the indigenous telecom firms which ATCON is the body would be looked at.

NITDA has aided growth of Nigeria's tech ecosystem -- DG, Kashifu ...

On the interest of consumers, the Minister said that it is in the interest of the Ministry to protect the subscribers and consumers of telecommunication products and services is paramount to the Government. The Minister is working with NCC Operators to ensure a robust framework that would protect the interest of consumers. The minister used the forum to harp on the quality of service, though in most cases are caused by vandalization. The QoS is key to the government, especially the price of data will be looked at. The minister made it known that the right of way has a way of impacting on the price of data and there are efforts made to come up with packages.

The leadership of ATCON, is the body that helped to push the National Broadband Plan and the minister is looking at 70% penetration rates in the next 5 years. The Minister promised to work with ATCON members to ensure that this is feasible in a few years’ time. Speaking on the forum, Olu Teniola, the President of ATCON said that the organisation is desirous to assist the ministry on the issue of right of way and double taxation. The Minister said that telecom infrastructure is seen as national infrastructure. The minister said that the issue of Right of Way has been lingering and he is working with governors on this.

NITDA Begins Registration, Licensing of Indigenous Information Technol

Prof Danbatta, opined that the Covid 19 impact affected the whole economy and there is need to utilise the power of Information Technology and in the heart of ICT, infrastructure is the key. He said that NCC is striving very hard to meet up especially in the area of broadband deployment. On the issue of underutilisation of submarine broadband and landing capacity, the EVC said that the Commission is in the process of reviewing the Infraco framework as mandated by the National Bureau for Privatization (NBP). He said that the spectrum utilization especially 800MHz CDA, 1800MHz for LTE and Spectrum auctioning, the EVC reassured Nigerians that the NCC is in the process of issuing last mile satellite operators’ licenses to provide broadband services.

On the protection of consumers, NCC has brought out measures such as DND lines 2442 and a toll-free line of 622 has been in place. Over two hundred and seventy thousand complaints have been received by the commission. On the issue of Mobile number portability, over 1.1 million have utilised this service. The commission also launched a web portal as an alternative platform where consumers can lay their complaints. The draft review of consumer code of practice is being concluded for publication.

NCC Denies N300m Subventions To NITDA - Brand Communicator

The teething problem of Right of Way, the Commission has made tremendous strides in this regard. This year alone, NCC resolves Right of Way (RoW) disputes in Ekiti, Imo, Kaduna, and Plateau states and is working towards the harmonization of right of way charges. As a proactive agency, The NCC has allowed mobile numbers operators (MNOs) to participate fully in the provision of mobile money services through the National Financial Inclusion Strategy. This is designed to achieve an 80% financial inclusion target of the Federal Government. The EVC lamented on the huge debt being owed to telecommunication firms by many agencies, saying that over 17 billion is being owned and this has hampered the full capacity utilisation.

Kashifu Adullahi, the Director General of NITDA in his remarks said that “In a post covid 19 era, the economy would be powered by information technology. “We are witnessing the emergence of new trends such as remote work, conferences and meetings. There is a need for government intervention here because strains are being put on existing infrastructure. With over 30 million subscribers using smartphones to access the internet, there is a need for a robust framework which the president did by launching the national broadband plan”, he said.

Nigeria: ATCON to hold virtual meeting on impact of Covid-19 on ...

The DG of NITDA said that the Agency is involved seriously in the area of developmental regulation especially in the area of privacy and trust. The data assets guidelines, blockchain and Artificial Intelligence (AI) are the frameworks that the agency is working on. The agency has built about 3 IT hubs, 80 Digital learning centres and other key infrastructures.

ANTHONY EMEKA NWOSU

On the issue of underutilisation of submarine broadband and landing capacity, the EVC said that the Commission is in the process of reviewing the Infraco framework as mandated by the National Bureau for Privatization (NBP). He said that the spectrum utilization especially 800MHz CDA, 1800MHz for LTE and Spectrum auctioning, the EVC reassured Nigerians that the NCC is in the process of issuing last mile satellite operators’ licenses to provide broadband services.

Covid 19: Cuidad Broadband Brings Superfast Internet to Boost Businesses

Covid 19: Cuidad Broadband Brings Superfast Internet to Boost Businesses

Global economies, Nigeria inclusive this Post Covid 19 would be altered for good, workplaces and the way we relate will change and many businesses would tilt online and the need to have a robust connection this period has becomes more imperative for business scalability. Cuidad Infrastructure Limited, an indigenous internet service provider (ISP) based in Lagos is bringing an internet solution to Nigerian homes and businesses that would enable them to work better. 

Speaking to the media, Seun Olajide, the managing director of Cuidad Infrastructure Limited made this known to media. In his words he said “we are here to bring cheap, superfast and reliable connectivity to Nigerians. We understand that Covid 19 will alter the way we live and work, majority of these work would be either online or works would be done from home. Having said this, we are bringing world class internet solution. We have deployed services across the federation with connectivity in the most cities of the country.”

“To ensure that people can work from anywhere without the normal glitches and hitches associated with connectivity, we have partnered with reputable local and global telecommunication firms to bring this wonderful experience to these set of business. With reduced downtime and no buffering, SMEs, can fully utilize the digital economy that would power various areas of their businesses from the digital payment facilitation, e learning for schools and other online presence”, Seun Olajide added.

Government across the states of federation have encouraged Nigerians to maintain social distancing and as many businesses and organizations have encouraged working from home, this is in addition to embraced online shopping and delivery. Cuidad Infrastructure Limited will be bridging this gap with the deployment of superfast internet solutions for these categories of business at a very reasonable cost.

Cuidad Broadband is making businesses seamless and easier for SMEs. This would enable these set of businesses find customers through various digital communications platform, meet customers’ needs now that businesses are innovating this post Covid 19 era by deploying superfast internet at affordable rates. With a download speed of over 500Kps, and high coverage areas across the federation. Ciudad is an innovative internet solutions provider to public and private segments, delivering exceptional value to our customers, partners and shareholders.”, concluded Olajide.

ANTHONY EMEKA NWOSU