Techline Communications, an indigenous information technology (IT) firm based in Surulere Lagos has added an innovative solution that will help corporate organisations in the area of customer relations and engagement. Known as LLM Powered Chatbot Building Service powered by ChatGPT. This solution is harnessing the potential of machine learning algorithms, natural language processing, and artificial intelligence, this solution empowers businesses to unlock the full potential of their data and revolutionize their operations. The solution has been lauded by the industry watchers
Speaking to the media Bamidele Gbekele Iyanu, the head, Media and Corporate Communications of Techline Communications said “Are you seeking a solution to enhance your company’s decision-making processes? Look no further than our LLM Powered Chatbot Building Service.With our expertise in language processing and machine learning, we offer a comprehensive solution that enables your organization to build custom Large Language Models (LLMs) powered chatbot tailored to your specific needs. Our LLM Powered Chatbots can transform your business and drive its success”
He added that ” Our software eliminates the time-consuming onboarding processes for new employees. Our LLM Powered Chatbot Building Service allows you to create an intelligent chatbot that seamlessly integrates with your intranet portal. This virtual assistant provides instant access to vital information about your products, services, and policies, empowering new hires to become productive team members from day one.”
“With exceptional customer service which is paramount to any successful business. Our LLM Powered Chatbot Building Service enables you to develop a robust language model that understands and responds to customer inquiries promptly and accurately. By leveraging your company’s unique data, the language model becomes well-versed in your offerings, allowing your customer support team to address queries swiftly and enhance customer satisfaction and loyalty. “
“There are various key Benefits of LLM Chatbot Building Services such as Tailored Solutions;Every business is unique, and our LLM Powered Chatbot is designed with that in mind. We offer a highly tailor-made solution that allows you to train the language model using your specific industry, domain, and company data. This ensures that the generated responses are accurate,relevant, and aligned with your business objectives.”
In the area of Data-Driven Insights, the news LLM Powered Chatbots provides valuable insights into customer behavior, preferences, and trends. These insights empower organisations to make data-driven decisions, refine their business strategies, and identify growth opportunities. There is also the aspect of scalability and flexibility; the solution Powered Chatbots are built to scale effortlessly as any business grows from a small startup or a multinational corporation, our solution can accommodate your needs. Companies can easily expand the capabilities of their language model as new data becomes available or as their business requirements evolve.
Techline Communications has deployed a robust expert Support system, Bamidele Gbekele Iyanu talked about this when he opined that “At Techline Communications, we pride ourselves on our industry expertise and exceptional customer service. Our team of experienced professionals will guide you through the entire process,from data preparation to model training and deployment. We are committed to ensuring that you derive maximum value from our LLM Powered Chatbots…Unleash the power of Large Language Models and stay one step ahead of the competition. It’s time to embrace the future of data-driven decision-making with
Breaches are one thing that any modern company must be wary of and invest to protect. As we are getting more exposed in the virtual world, the 21st century company is digitally savvy and the need to be online is critical, protecting these online credentials and assets becomes imminent and imperative. Zoracom, an indigenous IT firm located in the upscale are of Lagos has one of the best facilities in the sub- Saharan Africa to protect your assets against any breach of any kind. Known as NSOC Centre (Network Security Operations Centre), this facility has been described as one of a kind in ECOWAS region.
The ZORACOM NSOC Centre holds significant importance for Nigerian businesses in the realm of cybersecurity and safeguarding their digital infrastructure. In today’s interconnected world, where businesses heavily rely on technology and data, the need for robust cybersecurity measures is paramount. The ZORACOM NSOC Centre plays a crucial role in addressing this need by providing advanced security services, proactive monitoring, and incident response capabilities.
First and foremost, the ZORACOM NSOC Centre serves as a centralized hub for monitoring and protecting the networks and systems of Nigerian businesses. It employs cutting-edge technologies, sophisticated tools, and a team of skilled cybersecurity professionals to continuously monitor network traffic, detect any suspicious activities or potential threats, and respond swiftly to mitigate risks. This proactive approach helps in identifying and neutralizing security breaches before they can cause significant harm to businesses.
By leveraging advanced threat intelligence and analytics, the ZORACOM NSOC Centre can identify emerging threats, vulnerabilities, and attack patterns. This allows them to stay one step ahead of cybercriminals and implement effective countermeasures. Nigerian businesses can benefit from this intelligence-driven approach as it enhances their ability to protect sensitive data, intellectual property, and customer information, thus fostering trust and reliability.
Moreover, the ZORACOM NSOC Centre offers real-time incident response capabilities. In the event of a security incident or breach, the NSOC team promptly responds to contain the threat, minimize the impact, and restore normal operations. This rapid response is crucial for businesses as it reduces downtime, prevents financial losses, and protects their reputation.
Additionally, the ZORACOM NSOC Centre provides round-the-clock support, ensuring that Nigerian businesses have constant access to cybersecurity expertise. This support extends beyond incident response to include proactive advice, best practices, and security awareness training. Such guidance helps organizations develop robust security policies, implement effective security controls, and educate their employees about potential risks, thereby strengthening their overall security posture.
Furthermore, the ZORACOM NSOC Centre plays a vital role in compliance management. It assists businesses in meeting regulatory requirements and industry standards related to data protection and cybersecurity. This is particularly crucial for sectors such as finance, healthcare, and telecommunications, where compliance is highly regulated and non-compliance can result in severe penalties. The NSOC Centre helps Nigerian businesses navigate these complex compliance landscapes, ensuring they adhere to the necessary security protocols.
In summary, the ZORACOM NSOC Centre is of utmost importance to Nigerian businesses due to its role in enhancing cybersecurity, providing real-time monitoring and incident response, offering expert support, and ensuring compliance. By leveraging the services of the NSOC Centre, Nigerian businesses can safeguard their digital assets, mitigate cyber threats, and foster a secure environment that enables growth, innovation, and sustained success in the ever-evolving digital landscape.
In a shocking turn of events, Hilda Baci and her friend Eniola have sparked controversy after posting a video on Friday morning showing them consuming a dog delicacy. The video quickly gained attention on Twitter, leaving many viewers distressed and choosing to scroll past it.
The outrage and anger sparked by this stunt were immediate, as numerous people found the video highly offensive. The close resemblance of dogs’ behavior to humans, coupled with their status as loyal companions, led many to express their disapproval. Concerns are now rising about the potential repercussions this incident may have on Hilda Baci’s brand.
It is possible that this dog-eating video could harm her reputation and impact future opportunities. Foreign embassies may refuse her a visa, and she may encounter difficulties in securing positions with foreign food companies. Animal cruelty is a significant concern globally, and making light of such issues can have severe consequences.
In the past, football player Zouma from West Ham made headlines for kicking his cat. The public outrage that followed was extraordinary, with fans even calling for his expulsion from the club. Considering this response, one can only imagine the backlash Hilda Baci may face for killing and eating a dog in front of a camera.
Previously, I had emphasized the importance of Hilda having a competent management company to handle her career once her cooking fame subsides. Unfortunately, it appears that she did not heed this advice. While her unconventional approach to gaining attention may have been innovative, effectively managing her newfound fame and leveraging it for her benefit requires the guidance of a skilled brand manager.
The dog-eating video is not only distasteful but also an expensive stunt that leaves a repulsive impression on viewers. Moving forward, it is crucial for Hilda Baci to make better decisions and actions that align with public sentiment.
The consequences of her actions could extend far beyond public perception, affecting her future prospects and professional opportunities. It is hoped that she learns from this experience and takes steps to rectify the damage caused.
Don Jazzy, one of the finest music producers in the country has recently bagged endorsement with Drip Soap Africa. One of the newest entrant in the Nigerian beauty industry.
With this endorsement,the soap is making headway especially with their market activation at the Lagos International Trade Fair Market .
Peaking on the endorsement,the music master and producer ,Don Jazzy said”Friendly reminder to take your bath before joining us out in the world today. To baff Dey sweet. See as BAYANNI dey happy for slide #DripGang @dripsoapafrica”
The makers of the soap added that there are many variants of the soap and that people can choose any variants according to their skin texture. They have four variants!
In their words they said “Meet the four variants of the Drip Soap namely, Drip Papaya, Drip Vitamin C, Drip Carrot and Drip Gold with their respective unique benefits, formulated for your beauty needs. ”
“Now, you have the license to Drip. Do your skin a favour, choose between any of the variant of the Drip soap and glow effortlessly.#Dripsoap #drip #skincare #beauty”
On their positive market response and activation they concluded by saying “The love was too real and overwhelming. In our own little ways, jobs will be created, and families will smile. Market Activation at Trade Fair Lagos.Join the Drip movement.”
Recently the new adminstration of Bola Ahmed Tinubu did the unthinkable! He did what others have failed or scared to do which is yank off the fuel subsidy! Though the organised labour are braving up for a showdown from Wednesday but the subsidy must be removed argued the economists.
Just thinking of this fuel issue and it’s attendants issue! Well it is unfortunate that Nigeria is an abberation! The only country that is a crude oil producer without a functional refinery! Also it is the only country that is OPEC member that imports refined products and has high cost of fuel unlike other OPEC countries!
To me,That is the cost of ineptitude foe years from Obasanjo to Jonathan (that one is the worst of the all) never seen a weakling like him! Coming from oil producing region yet couldn’t even build a single refinery! Then Buhari came to down with all whatnots though some sections of the country warned! The subsidy has been removed with some against and while few are for but the Labour will strike on Wednesday! So they said !
But wait a minute, this fuel issue will make us re evaluate our movement! You will park car and use public transport! If your kids school are far, You bring it nearer to reduce logistic cost! If your office is far you do something about it and make it nearer or work from home! If your mosque or church is far, try make it nearer ,God is everywhere …this is to reduce logistic cost! Remember that fuel was increased but not salaries .
Now are you a businessman,you must know that customers will not come to market anyhow these days! You must invest in online and virtual presence ,this is where MENXTT TECHNOLOGIES comes to help SMEs like you to get a marketshare! If you run a school, also try eLearning solutions for kids during holidays cos parents can’t be spending lots to send their kids to school .
Are you into religion or church ! You must start investing in video streaming and internet! Since COVID 19 church attendance has reduced and in places like Eastern Nigeria people are leaving churches just like Europe.You must take the gospel to people as Jesus Christ mandated us and you can do this by investing heaving in online presence and internet! Bro Ebuka Obi is doing fantastic here…lord bless his soul ! This isn’t the time you will seat and wait for workers ! You must recruit hands and pay consultants to handle your PR and virtual presence, talk with MENXTT TECHNOLOGIES here..they even have a church management software also
Now this is the time to start thinking! Charles Darwin in his theory of survival of fittest made it know in clear terms that the organism that fails to adapt will die off! Will you adapt or die off? Think of this !
In a constantly digitizing world with a lot of breaches and security risks, online protections become imminent and imperative, this has necessitated many organizations to invest heavily on antivirus software, these types of software counter these security breaches. In Nigeria today, almost all the antivirus in the market are foreign with no indigenous antivirus in the market, having seen the level of foreign exchange lost and capital flight on these antivirus software with runs in millions, an indigenous information technology (IT) firm located in Lekki – Ajah axis of Lagos known as TSCO-TJTEK SOFTWARE COMPANY has build the first indigenous software in the country and set to unveil it this month of May. These moves have been lauded by industry watchers and stakeholders as the right move in proper direction.
Speaking on the antivirus solution, Tom Jones, the Chief Executive officer of TSCO-TJTEK SOFTWARE said that “We have been on the Anti-Virus Software development for about 7 years now, and now we have formally incorporated a Company for it TJTEK ANTI VIRUS SOFTWARE MAKERS to separate its affairs and development from our usual software development business. The Nigerian antivirus software market is dominated wholly by foreign products. Ours is to find ways to start changing the narrative and bringing our indigenous solutions to the fore. We have also observed the capital flight that occurs as a result of buying this software, we want to make the desired impact in the market.”
Jones also said that apart from the antivirus solution that TSCO-TJTEK SOFTWARE has made tremendous impact in the education sector of the country by building solutions that will aid many subjects such as law, accounting and others. The company recently partnered with Nigerian Law School management to unbundle legal studies in a simple software and also with Institute of Chartered Accountants of Nigeria (ICAN) to bring accounting, book keeping and other forms of record keeping subjects to speed by making them available in a software. Jones also talked about their deployment in one of the Nigerian foremost universities, University of Lagos to aid students with their lectures.
Jones opined that “We visited UniLag and introduced our Proprietary software for Law Students and it was given an LPO for large supply. We basically want to make learning easier for Nigerian law students that was why we developed such a solution for them and what we have seen the acceptance is encouraging. It has shown that the students are very open to new ways of doing things. The law solutions for students made it easier for students to learn, research their legal reports, case studies etc.”https://tavism.com.ng/
He added on the issue of making accounting easier that “Organizations and Tertiary institutions including Polytechnics down to secondary schools have widely accepted it, as we have the best solutions to easiest way to pass ICAN Exams. We as an IT firm is constantly asking critical questions on how we can improve the lots of the society especially the Nigerian students. the ICAN solution looked at accounting, accountancy and booking keeping as a subject. We made learning these courses easier for students from secondary school where these courses are offered all the way to tertiary institution be it Universities or Polytechnics, we all covered all the areas of accounting to professional level which is ICAN (Institute of Charted Accountants of Nigeria) and the professional body is impressed with this software.”
On Nigerian Law School solution, Jones quipped that “Nigerian Law School CBT Software is a software for those that practice of Law School and Call to Bar Exams in Nigeria. This product is best for Law school students aspiring to pass the Bar part 1 AND THE Bar part 2 exams It is also great for university students studying and preparing to pass the Bar final exams. It is designed to make learning easier for future lawyers.”
The company highlighted other of their solutions from banking software to card solutions. Jones concluded that “Our Banking Software Built for Banks and other financial Institutions are great deal for our clients benefiting from the source as it helps the workflow of their various Organization, records and manages the transactions made by the banks’ customers to their accounts and many other flexible, virtual and secured benefits. Just like our school management software which Save Cost, Saves time of teachers and administrators, Bridge Communication Gap, Human Resource Management, Student life-cycle data, Timetable management, Fee collection, Reports and decision making including Exams Management”
“We have recently registered a new Company TJTEK DIGITAL CARDS SOLUTIONS for Virtual Credit Cards creation to use as private cards for online payments and transactions and
TAP-TO-PAY cards for Supermarkets as Loyalty Cards and Transit Cards for Transportation services. This will impact so much in the eCommerce space and those that make use of the malls. The virtual cards will come very handy for them.”
COURE Technologies CEO Uche Onwudiwe discusses the company’s journey from the USA to Nigeria in a 25-year retrospective interview with Anthony Nwosu. The conversation delves into the evolution of the Nigerian IT ecosystem, as well as COURE’s significant contributions in the areas of Value Added Services, Aggregators, , Fintech, and Public Sector. Onwudiwe also shares insights into the company’s expansion across various African nations.
Coure Tech has always been an IT firm for years, how has the journey been?
COURE Software & Systems Limited (“COURE”) is a Platform Services Provider with a focus on the provision of accurate, secure and relevant data to improve its clients’ business processes and operations. We started out in the US in 1998 at a time when the internet and modern technology, as we know it, was taking off. At that time, we were focused on networking and physical systems integration. Over the years, the shifts in technology and the need to be scalable beyond billing for individual man hours caused us to migrate our technology services first to web and application development, and then to what we currently provide today, which are platforms that leverage standardized and aggregated data to enable and enhance the operational efficiency of our clients. It has been an exciting 25-year journey of change and transformation! Our flagship solutions, ANQ and HUB, have been enabling the telecom, fintech, banking and various other sectors to increase their value and service provision to their customers. Our development teams consist of analysts, web designers, UI/UX experts, programmers, graphic artists and network engineers all of whom have many years of experience in the design, development and support of clean, functional and aesthetically appealing web portals and solutions.
Do you think that the Nigerian IT space is evolving in terms of digitization?
The IT space is constantly evolving with the advancement of digital technology such as cloud computing, AI, IoT, and blockchain etc. Nigeria has not been left out of this. The trend towards digital transformation, automation and artificial intelligence is accelerating, particularly in the wake of the COVID-19 pandemic. In the past, there were a lot of manual processes in business, and while automation was being implemented via IT, the pace was average. The pandemic accelerated digitization in Nigeria and across the world as businesses and people had to survive without close contact. Many businesses were forced to shut down, but for those who were better prepared, their adoption of digital technology and new ways of working became an advantage, and customers embraced online and digital service delivery. The IT industry continues to develop innovative solutions to make life easier for people and to help businesses harness the power of digital technology to improve operations, products, services, and reach new customers.
Can you consider yourself as a fintech firm?
COURE is a platform provider with key partners in the telco, financial, and technology space. Through our platforms, we are able to aggregate various types of data, analyze the data, and create services that provide value to these organizations and generate revenue for them. This makes us an enabler of fintech firms as opposed to being one ourselves.
Your Message Hub is one of a kind, do you think that SMEs can deploy it , if yes, how?
HUB is a ready-to-use platform designed for SMEs to create and manage their services, contents, and subscriptions. The platform allows for hosting, management, and delivery of VAS services to the Aggregators or Operators on behalf of the Service Provider. HUB was specifically built to address some of our local and African peculiarities. HUB is very easy to use for SME’s as there is no local installation required and for most of the services, the clients can login via our web interface to enable management and delivery of their services. In the event the client already has a local system that they want to integrate into HUB, we have some very easy to use API’s which they can integrate into their platforms and be up and running in a very short time. HUB enables them to integrate once and have access to all the Telcos and multiple aggregators based on their preference thus greatly simplifying the onboarding and management of the solution. HUB’s messaging capabilities such as Whatsapp and RCS technologies help SMEs build better relationships with their customers, improve the customer experience, reduce customer support calls, and enhance transaction security. They can also benefit greatly from using bulk SMS and USSD services as part of their marketing and communication strategies. These services offer a cost-effective and efficient way to engage with customers, provide information, and increase sales.
What are the challenges you face in Nigeria?
Given the insecurity challenges and the economic hardship in the country, we have witnessed the loss of talent across many sectors of the economy including the technology sector. This has made it paramount that we adopt an aggressive recruitment and talent retention strategy in a bid to forestall the negative impacts of this trend affecting our business.
Tell us more about your fraud prevention solutions?
Our fraud prevention solution adopts strategies, technologies, and processes to protect individuals, businesses, and organizations from fraudulent activities such as payment fraud, account takeover, and identity theft. Using intelligent algorithms, we check and flag fraudulent transactions before approval. Our algorithm takes into consideration numerous points of data and provides a risk level rating for the transaction, thus minimizing losses, optimizing efficiencies, and protecting customers from fraud. This service helps achieve a faster and more effective fraud detection process leading to reduced financial loss, increased customer retention, protection of brand and reputation, protection of customers’ details, identification of employee misconduct, fake account reduction and account take-over prevention.
Are they only for banks and fintechs?
Our solutions cater to a cross-section of organizations that provide services to end customers. This includes banks, fintechs, lenders, payment services companies, telco service providers, retailers and value-added service providers. Fraud can affect any organization that deals with sensitive data or valuable assets. Many businesses outside of the financial sector invest in fraud prevention solutions to protect themselves against financial losses, maintain customer trust, and avoid legal and financial penalties. The same applies to KYC, Routing and Communication. These are all services that are relevant for organizations that provide services to end consumers.
Do you have a presence in other ECOWAS countries?
Our routing service is present in most African countries including Nigeria, South Africa, Ghana, Kenya, Tanzania, Côte D’Ivoire, Benin, Senegal, Tunisia, Morocco, and Egypt. Our 2023 roll-out plan includes expansion to key regions within the continent with a focus on Ghana, Kenya and South Africa.
How do you do your Data Monetization?
COURE partners with data owners in the telco, banking and payment service sectors to aggregate and centralize data that can be analyzed to extract intelligent insights, and in an automated and real-time manner, provide those insights to service providers for decision-making. This offers data owners the opportunity to monetize their data which would otherwise sit idle. It also enables users to gain secure access to various data related services for enhancement of their business processes. This presents a mutually beneficial business relationship between COURE, a proven platform provider, data owners, and end customers. In providing these insights, COURE is careful to adhere to global data privacy laws and security standards, being an NDPR-certified organization.
How can the Public Sector leverage your solutions?
COURE’s services and solutions are relevant for public sector use. The HUB CPaaS offers an opportunity for such organizations to improve communication with citizens, enhance security, streamline billing, provide real-time transaction notifications, and gain valuable insights through data analytics. The service is currently used by a number of public sector entities including the CBN and the NPHCDA. Again, our Fraud solutions can help the public sector entities protect against fraud and cyber threats. This can be especially important when handling sensitive information, such as personal data or financial information.
What do we expect from you this 2023?
This year 2023, COURE will be commemorating its 25th year of existence. This is a remarkable milestone for us and represents a pivotal point in our journey. We will also be expanding our services to other countries on the continent as well as adding a 3rd platform to our suite, the OpenBank platform. The OpenBank platform offers Financial Data owners the opportunity to monetize their data by making it available to third-parties financial services in a secure, efficient and profitable manner via APIs, and in alignment with the CBN’s Open Banking Initiative. We have already partnered with some banks to pilot the solution and are excited about the ease and convenience that customers will enjoy when they use applications that leverage these APIs. Needless to say, we have great times ahead!
COURE Technologies CEO Uche Onwudiwe
“HUB was specifically built to address some of our local and African peculiarities. HUB is very easy to use for SME’s as there is no local installation required and for most of the services, the clients can login via our web interface to enable management and delivery of their services.”
As an IT firm for years, how has the journey been?
COURE Software & Systems Limited (“COURE”) is a Platform Services Provider with a focus on the provision of accurate, secure and relevant data to improve its clients’ business processes and operations. We started out in the US in 1998 at a time when the internet and modern technology, as we know it, was taking off. At that time, we were focused on networking and physical systems integration. Over the years, the shifts in technology and the need to be scalable beyond billing for individual man hours caused us to migrate our technology services first to web and application development, and then to what we currently provide today, which are platforms that leverage standardized and aggregated data to enable and enhance the operational efficiency of our clients.
It has been an exciting 25-year journey of change and transformation! Our flagship solutions, ANQ and HUB, have been enabling the telecom, fintech, banking and various other sectors to increase their value and service provision to their customers. Our development teams consist of analysts, web designers, UI/UX experts, programmers, graphic artists and network engineers all of whom have many years of experience in the design, development and support of clean, functional and aesthetically appealing web portals and solutions.
Do you think that the Nigerian IT space is evolving in terms of digitization?
The IT space is constantly evolving with the advancement of digital technology such as cloud computing, AI, IoT, and blockchain etc. Nigeria has not been left out of this. The trend towards digital transformation, automation and artificial intelligence is accelerating, particularly in the wake of the COVID-19 pandemic. In the past, there were a lot of manual processes in business, and while automation was being implemented via IT, the pace was average. The pandemic accelerated digitization in Nigeria and across the world as businesses and people had to survive without close contact. Many businesses were forced to shut down, but for those who were better prepared, their adoption of digital technology and new ways of working became an advantage, and customers embraced online and digital service delivery. The IT industry continues to develop innovative solutions to make life easier for people and to help businesses harness the power of digital technology to improve operations, products, services, and reach new customers.
Can you consider yourself as a fintech firm?
COURE is a platform provider with key partners in the telco, financial, and technology space. Through our platforms, we are able to aggregate various types of data, analyze the data, and create services that provide value to these organizations and generate revenue for them. This makes us an enabler of fintech firms as opposed to being one ourselves.
Tell us more about your ANQ and Hub Platform?
Our ANQ (All Number Query) is a lookup platform that provides quick and easy access to information which enables our clients to support their customers in areas such as Fraud prevention, Routing and KYC (know Your Customer) using various number and data sources. Our partnership with data owners and access to large volumes of diversified data along with our processing capacity and intelligent algorithms enables us to apply real-time analytics on data that is being searched against and provide information to businesses to aid their decision-making. ANQ also helps our data owners monetize their otherwise idle data. Our HUB Platform is what is called a CPaaS – Communication Platform as a Service. It was built to enable aggregators and VAS providers in the telecom industry to integrate with the Telcos then safely and accurately deliver messages between the applications through the Telcos and onward to the end customer and back. Message types include Bulk SMS, USSD, Whatsapp and RCS (Rich Communication Services). It also addresses a number of industry issues and concerns such as the management of sender ID’s and Short codes. Built with industry regulations in mind, HUB is the ideal platform for any Service Provider with great service ideas capable of meeting the needs of its subscribers.
Your Message Hub is one of a kind, do you think that SMEs can deploy it , if yes, how?
HUB is a ready-to-use platform designed for SMEs to create and manage their services, contents, and subscriptions. The platform allows for hosting, management, and delivery of VAS services to the Aggregators or Operators on behalf of the Service Provider. HUB was specifically built to address some of our local and African peculiarities. HUB is very easy to use for SME’s as there is no local installation required and for most of the services, the clients can login via our web interface to enable management and delivery of their services. In the event the client already has a local system that they want to integrate into HUB, we have some very easy to use API’s which they can integrate into their platforms and be up and running in a very short time. HUB enables them to integrate once and have access to all the Telcos and multiple aggregators based on their preference thus greatly simplifying the onboarding and management of the solution. HUB’s messaging capabilities such as Whatsapp and RCS technologies help SMEs build better relationships with their customers, improve the customer experience, reduce customer support calls, and enhance transaction security. They can also benefit greatly from using bulk SMS and USSD services as part of their marketing and communication strategies. These services offer a cost-effective and efficient way to engage with customers, provide information, and increase sales.
What are the challenges you face in Nigeria?
Given the insecurity challenges and the economic hardship in the country, we have witnessed the loss of talent across many sectors of the economy including the technology sector. This has made it paramount that we adopt an aggressive recruitment and talent retention strategy in a bid to forestall the negative impacts of this trend affecting our business.
Tell us more about your fraud prevention solutions?
Our fraud prevention solution adopts strategies, technologies, and processes to protect individuals, businesses, and organizations from fraudulent activities such as payment fraud, account takeover, and identity theft. Using intelligent algorithms, we check and flag fraudulent transactions before approval. Our algorithm takes into consideration numerous points of data and provides a risk level rating for the transaction, thus minimizing losses, optimizing efficiencies, and protecting customers from fraud. This service helps achieve a faster and more effective fraud detection process leading to reduced financial loss, increased customer retention, protection of brand and reputation, protection of customers’ details, identification of employee misconduct, fake account reduction and account take-over prevention.
Are they only for banks and fintechs?
Our solutions cater to a cross-section of organizations that provide services to end customers. This includes banks, fintechs, lenders, payment services companies, telco service providers, retailers and value-added service providers. Fraud can affect any organization that deals with sensitive data or valuable assets. Many businesses outside of the financial sector invest in fraud prevention solutions to protect themselves against financial losses, maintain customer trust, and avoid legal and financial penalties. The same applies to KYC, Routing and Communication. These are all services that are relevant for organizations that provide services to end consumers.
Do you have presence in other ECOWAS countries?
Our routing service is present in most African countries including Nigeria, South Africa, Ghana, Kenya, Tanzania, Cote D’Ivoire, Benin, Senegal, Tunisia, Morocco, and Egypt. Our 2023 roll-out plan includes expansion to key regions within the continent with a focus on Ghana, Kenya and South Africa.
How do you do your Data Monetization?
COURE partners with data owners in the telco, banking and payment service sectors to aggregate and centralize data that can be analyzed to extract intelligent insights, and in an automated and real-time manner, provide those insights to service providers for decision-making. This offers data owners the opportunity to monetize their data which would otherwise sit idle. It also enables users to gain secure access to various data related services for enhancement of their business processes. This presents a mutually beneficial business relationship between COURE, a proven platform provider, data owners, and end customers. In providing these insights, COURE is careful to adhere to global data privacy laws and security standards, being an NDPR-certified organization.
What do we expect from you this 2023?
This year 2023, COURE will be commemorating its 25th year of existence. This is a remarkable milestone for us and represents a pivotal point in our journey. We will also be expanding our services to other countries on the continent as well as adding a 3rd platform to our suite, the OpenBank platform. The OpenBank platform offers Financial Data owners the opportunity to monetize their data by making it available to third-parties financial services in a secure, efficient and profitable manner via APIs, and in alignment with the CBN’s Open Banking Initiative. We have already partnered with some banks to pilot the solution and are excited about the ease and convenience that customers will enjoy when they use applications that leverage these APIs. Needless to say, we have great times ahead!
“Given the insecurity challenges and the economic hardship in the country, we have witnessed the loss of talent across many sectors of the economy including the technology sector. This has made it paramount that we adopt an aggressive recruitment and talent retention strategy in a bid to forestall the negative impacts of this trend affecting our business.”
Peter, a multi-award winner practicing ICT Journalist was elected at the 15th Annual General Meeting (AGM) cum election held in Lagos on Friday at The Zone, Lagos where Mr. Adesola Akinsanya and Mr. Murtala Abdullahi emerged the new President and the Vice President respectively.
They took over from Mr. Mohammed Rudman and Mr. Toba Obaniyi in that order. Other members elected into NIRA Executive Board of Directors (EBoD) at the meeting are; Mr. Ebenezer Dare of Hostlag Limited, and Seun Kehinde of QServers Networks Limited.
Meanwhile, five members have been elected to the Board of Trustees of NiRA. They are; Mrs Ibukun Odusote; Publisher of ITRealms, Mr. Remmy Nweke; former Financial Secretary of NiRA, Mr. Biyi Oladipo; former NIRA president, Mrs. Mary Uduma and Executive Director Centre for Information Technology and Development (CITAD) Mr. Yunusa Zakari Ya’u.
Peter Oluka has been a .ng Domain Name Brand Ambassador since 2015). He actually started his mainstream journalism in 2010 working with the Nigerian NewsDirect Newspaper. His penchant for newsworthy events and stunts registered NewsDirect’s presence in the league of Property & Environment and Labour pious media outfits.
He also Co-founded GrassRoots.ng, a news platform rooted in Speaking for the Global Citizen.
Peter also Co-founded Njalo.ng; an online marketplace for ‘Easy sell & Easy Buy’ or new and used products.
Prior to that, he worked at the Nigeria CommunicationsWeek, as a Senior Reporter; a medium with fad in ICT reportage. Peter’s articles have attracted interests from both international and indigenous ICT/Technology giants.
Peter’s quest for journalism, PR and media practices is exceptional. For many years, he contributed to ‘Communications’ pullout in the Guardian Newspapers.
Peter Oluka is among the pioneer Fellows of the MTN Nigeria Media Innovation Programme (MTN MIP-1) curated by the School of Media and Communications (SMC) Pan Atlantic University (PAU).
He is an Associate Member of the Institute of Information Management (IIM-Africa) and was awarded the Records and Information Management Best ICT Reporter of the Year by the Institute of Information Management-Africa (IIM-Africa) in year 2014.
He received Special Recognition Award at the 2017 Nigeria Computer Society (NCS) National Information Technology Merit Awards (NITMA) for Excellence in IT reporting.
He also won Nigerian Women in Information Technology (NIWIIT) Best IT Editor of the Year 2018.
Peter is a certified Customer Relations Management Personnel by the Nesburg School of Business and Management (NESBG-Nigeria), Africa’s foremost Persuasion School of Business based in South Africa (2015).
He obtained PGD (Mass Communications) from NOUN in 2015; HND (Mass Communication) from the Institute of Management and Technology, IMT, Enugu in 2008.
‘Multimedia, Mobile and Social Media Journalism Programme Facilitated by renowned new media experts Dan Mason Media (2017)’ hosted by Journalism Clinic, Lagos, Nigeria, among other trainings and achievements.
Peter’s media practice cuts across Speech Writing, Public Relations, Advertising, other Communications interests.
Commenting on his election, Peter said: “I am deeply committed to the massive adoption of .ng buttressed by the fact that I have been a .NG (Dot NG) domain name Brand Ambassador since 2015!
“Yes, I have leveraged different platforms and fora to publicize the Nigerian Domain Name (DNS) Industry, amongst other accomplishments, training, awards and certifications.
“I strongly believe there is a need for the injection of fresh ideas to further expand our identity in cyberspace, and I am grateful for this opportunity to serve”.
NiRA was founded on 23 March 2005 to oversee Nigeria’s country code top-level domain, .ng. However, the registration of domain names are handled by NiRA certified registrars, under its Registry–Registrar–Registrant model in operating and managing the top-level domain.
The Paris Graduate School of Digital Innovation (French: École pour l’informatique et les nouvelles technologies, or EPITECH),recently visited FINTRAK Software Limited Nigeria.s foremost financial technology (Fintech) firm with emphasis on building and developing robust software for banks across Africa. A tour that the educational institution made to FINTRAK to cement their relationship in the area of capacity building and transfer of knowledge.
Speaking to the international students, Edwin Aigbogun, the Brand Communication Manager of Fintrak Software said, “We are elated to have you here, this shows that our works and projects is getting noticed across various African countries, our solutions are designed to meet various peculiarities of financial institutions in various countries. Our solution do come in both English and French and we are desirous to partner with the institution.”
“We appreciate this visit and we will have a program that will accommodate your students in te area of internship, this will expose them to the realities of software development, deployment and support system. It will be a clear departure of what is taught to them in the walls of school, we will bring reality to them and we will not fail in this regard”
Edwin also opined that ” Here at FINTRAK SOFTWARE we believe in capacity building, we see it as our way of giving back to the society, we have trained a lot of Nigerians in this area and you will be the first set that is coming from outside the country and we hope that this will be the beginning of wonderful relationship between us and EPITECH.”
The visit is in line with the vision of the software giant to build capacity in the ECOWAS region. Fintrak is a global Financial Technology organization providing innovative technology and business solutions to financial institutions in the financial services sector and enterprises across continents.FinTrak Software is on a mission to support organizations and states with the technologies and intellectual strength required to enable them to surpass their stakeholders’ expectations.
Epitech is a school of higher studies and short training courses that offers various courses around IT. A school unlike any other, carrying emblematic values and federated around a national and international network of 20 campuses.
Faith Cathedral International Ministry, a Christian organization and church with a clear vision of preaching the word of God to the world and creating a positive impact in the lives of people will be celebrating their thirty one years in existence as a church. The church announced this at their main auditorium at their headquarters at Akerele Street , Egbeda.
Speaking about the occasion, Pastor Fred Obetoh, the General Overseer of Faith Cathedral International Ministry said ” we are pleased with the way we have come and how far we have come. It is not by our strength or might, it is the grace of God that has kept us this way. We are thanking God to whom this church has been dedicated and to whom we get our strength from. “
“We have had challenges and troubles these years, yet the Lord has been sustaining us. He has made ways for us where there is no way and that is why we keep thanking him every time for this and this anniversary will be a special one.”
Obetoh also added ” We also thank those that have been with us throughout these years and we are grateful for the members that believed that we can pastor them. We appreciate those that have contributed to the propagating and dissemination of word of God, ,may God bless you all.”
The anniversary will be a week-long event that will have praises and worship which will end on the first Sunday of April as the grand finale and thanksgiving Sunday. With many ministers of God being invited to Thanksgiving.
With a motto known as ” Raising Men And Women Of Godly Character With A Mandate To Occupy Till Jesus Comes.”Faith Cathedral started 31 yrs ago in a humble place in Ikeja and Ajai Farm to the present day permanent site. The Church has expanded to many states like Uromi, Edo states and many countries like Germany, USA and others.
