The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, has congratulated the Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, on his appointment as the Chairman of the 2022 World Summit on Information Society (WSIS) Forum by the International Telecommunication Union (ITU).

Danbatta described the choice of the Minister as chair of the Forum as a worthy recognition of Nigeria’s leadership role in the global digital economy ecosystem, noting that Nigeria has continued to hold a front-row seat in the promotion of information and communication technology (ICT) as a driving force for national development since the assumption of office of the Minister.

“On behalf of the Board, Management and Staff of the Nigerian Communications Commission, I want to express our profound delight and congratulations to the Honourable Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, on his well-deserved appointment by the International Telecommunication Union (ITU) to chair this year’s WSIS Forum”, Danbatta stated.

“The appointment did not surprise us at NCC, given the important role the Hon. Minister has been playing in driving fundamental digital economy policies, being implemented by agencies under his supervision, in order to boost the diversification policy of the Federal Government,” the EVC said.

“We are, therefore, happy to associate with the Minister on this feat, as it means greater recognition for Nigeria. The appointment is an indication that the world has continued to take notice of the giant strides of Nigeria’s digital economy under the supervision of the Minister.

The NCC will continue to do everything within its regulatory mandate to further support the Federal Government’s drive for ubiquitous, affordable and accessible digital services across all nooks and crannies of the country,” Danbatta said.

Following consultations with various stakeholders, the ITU recently notified the Minister via a letter, of his appointment as the 2022 WSIS Chairman.

The ITU is orgainsing the WSIS 2022 Forum in collaboration with other agencies with the United Nations with a focus on “ICTs for Well-Being, Inclusion and Resilience: WSIS Cooperation for Accelerating Progress on the SDGs”.

As has been noted elsewhere, the appointment of Prof. Pantami has given Nigeria, and indeed, the African continent, the unique role of coordinating the activities of the WSIS in its 20th year, following the WSIS Phase I meeting which took place in 2003.

The WSIS Forum 2022, which will be attended by several high-level stakeholders, including Cabinet Ministers from ITU countries, will serve as a key platform to discuss the role of ICTs as a means to bolster the implementation of the Sustainable Development Goals targets. The discourse will take place in the context of the mechanism for follow-up and review of the implementation of the 2030 Agenda for Sustainable Development (UNGA Resolution A/70/1).

The WSIS Forum also provides an opportunity to track the achievements of WSIS Action Lines in collaboration with the UN Agencies involved and provides information and analysis on the implementation of WSIS Action Lines since 2005. The Forum aims at enhancing cooperation, partnership, innovation, exchange of experiences and good practices in ICTs for sustainable development across the world.

After scanning all other Presidential Aspirants’ profiles, I could confidently come to conclusion that Peter Obi has an intimidating CV over other candidates.

Obi made a huge success in his business endeavor and subsequently, ventured into politics.

Obi also attended the Harvard Business School in Boston, Massachusetts, for the mid-to-mid marketing course and another short course on Changing the Game in same school.

He later attended the London School of Economics for a course in Financial Management and Business Policy as well as the Institute for Management Development in Switzerland.

Obi also attended the U.S. Kellogg Graduate School of Management and Oxford University in England, where he attended a course in Advanced Management and Leadership.

He had a short stint at Cambridge University’s George Business School in Cambridge, England.

Obi was also a member of the Presidential Economic Management Team as well as Special Adviser to the then President Goodluck Jonathan on Finance where he worked with global finance icon, Ngozi Okonjo-Iweala.

The PDP presidential aspirant was also a former chairman of the board of the Securities and Exchange Commission.

He was chairman of Fidelity Bank Plc., Guardian Express Mortgage Bank and chairman of Future Views Securities Ltd.

The presidential aspirant was also a former chairman of Chams Nigeria Plc.; Paymaster Plc. and Next International Ltd., the expansive supermarket chain, located in Abuja and Port Harcourt.

Obi is a member of many professional bodies, including the Nigerian Economic Summit Group; Nigerian Chartered Institute of Bankers and a member of the British Institute of Directors.

Peter Obi could turnaround Nigeria sinking economy if he gets PDP presidential ticket and proceed to win general election.

Since 2015, Professor Osinbajo who has legal background chaired the National Economic Council.

The truth is Peter Obi has CV that intimidates Others which is an opportunity over other candidates.

Joseph Akinrinade

Native Reporters

The brand new governor of Anamabra state, one of the most progressing states in Nigeria has made his position known on social media. Coming from corporate background, Charles Soludo understands the important of information dissemination.

In his Facebook, the banker said “I read you!The social media is a critical infrastructure no serious leader should esteem lightly. Just like life itself, I spend considerable time to read the good, the bad and, if you like, the ugly on this space.”

About spreading fake news, Charles said” I have also observed the efforts by a few faceless persons who proliferate uncanny information with the intent to spread fear, disinform and distort the minds of uncritical readers. I call them “mind bugs”, and would like to propose to our people with some sort of strong following, to step into the gap to begin the process of “debugging” by standing up boldly to dispel shared ignorance. “

” What we consume online is of immense consequence to how we carry on with life on the physical space. There is a lot to leverage on this space, a lot to learn and much more to create from the depth of our limitless minds.”

He added that” Whatever be the case, I have found more reasons to deepen engagements here. Soon, the feedbacks would become more instant. I am also on Twitter and Instagram. “

Anthony Nwosu



The Nigerian Communications Commission (NCC) has emphasised that telecommunications consumers in Nigeria have a major role to play in complementing efforts being put in place to ensure effective protection of telecommunications infrastructure. This is important to sustain and improve on the quality of service delivery by the service providers.

The Commission made this request and assertion recently at a sensitization programme it organized at Wannune, Tarka Local Government Area of Benue State.

According to the Commission, aside from the role of the law enforcement agencies in protecting telecom infrastructure, the consumers, who are the subscribers and ultimate users of telecom services, have an obligation to do everything to protect telecoms infrastructure in their environment. These include the base transceiver stations (BTS), the underground fibre optic cable, as well as associated infrastructure.

Addressing audience at the programme, the Director, Zonal Operations, NCC, Amina Shehu, decried the problem of vandalism caused to telecom infrastructure which often result in poor quality of service delivery to the end users.

“One of the major challenges to quality of service that operator provide to you, is vandalism of telecom infrastructure, such as Base Transceiver Stations (BTS). Others are theft, hostility from some host communities, which have continued to pose a major setback to the industry. Therefore, it is imperative for the public to regard telecom facilities as collectively-owned infrastructure that are crucial and essential for the provision of efficient and acceptable telecom services. The more reason these facilities need to be adequately protected,” she urged.

While imploring the indigenes of Tarka Local Government Area of Benue State to ensure that they protect telecom facilities in their community, Shehu, who was represented at the event by an Assistant Director, Zonal Operations, NCC, Abubakar Usman, further enjoined the consumers to always alert law enforcement agencies close to them once they suspect any act of vandalism, theft or other suspicious activities directed at telecom infrastructure because such nefarious activities have implications for quality of service delivery in the communities.

Shehu underscored the centrality of telecommunications sector to the economy and she also informed the audience that in the last 15 years, telecom has been a major contributor to the nation’s economic growth and development. The Director Zonal Operations said the Commission will continue to collaborate with relevant agencies and keep sensitising the consumers on their role in ensuring the security of telecom infrastructure.

One issue Shehu discussed in her speech was the misinformation about Electromagnetic Frequency (EMF) radiation emanating from telecommunications infrastructure which she asserted was not harmful according to studies conducted by the International Telecommunication Union (ITU), World Health Organisation (WHO) and the International Commission for Non-Ionising Radiation Protection (ICNIRP).

Shehu stated that the overall objective of the event is to sensitize members of the public on the need to protect telecommunication infrastructure, and more importantly, to correct the misconception people have on the effect of radio magnetic waves on human health. “So, the Commission is saying again to you that there is no scientific evidence yet that shows that radiation from telecom masts constitute health hazards to human and we want you to help spread this information to those that are not here,” she said.

During the event, participants were also enlightened on the illegality of pre-registered Subscriber Identity Module (SIM) cards, the imperatives of proper SIM registration, the importance of National Identification Number,NIN-SIM linkage exercise. The consumers were also informed about facilities provided by the Commission which they can use to improve their telecom experience and quality of life in general. These include the NCC Toll-free Number (622); the 112 National Emergency Number; and the Do-Not-Disturb (DND) 2442 short code for managing cases of unsolicited text messages, amongst others.

Meanwhile, the Paramount Ruler of Wannune, Chief Gandeorun Orokaa, who attended the event, thanked the Commission on behalf of the participants for bringing the sensitization programme to the Community to educate the consumers on sensitive consumer-related issues as well as correcting wrong notions and clarifying misconceptions. He also called on the indigenes to support NCC in protecting telecoms infrastructure so as to ensure that quality of service improves in the areas.

The event ended with an audience session, where questions and answers were asked, and observations and recommendations were also made on many aspects of telecom services. In attendance at the event were Local Government workers, Village Heads, Community leaders, Students, Women leaders, Staff of the Nigeria Security and Civil Defence Corps (NSCDC).

The Nigerian Communications Commission (NCC) and Google Global Services Nigeria have expressed determination to work together toward advancing the actualisation of auspicious national targets for ubiquitous broadband access in furtherance of Nigeria’s digital transformation policy. This aligns with and gives unambiguous expression to NCC’s strategic vision plan centering on strategic partnership and collaboration with necessary stakeholders in order to achieve regulatory objectives.

The two organisations made the commitment when a delegation from Google Global Services Nigeria paid a courtesy visit to the Commission’s Head Office in Abuja recently to deliberate on viable collaborative interventions to propel digital transformation across the country and Africa.

Receiving the Google delegation, the Executive Vice Chairman and Chief Executive Officer (EVC/CEO) of NCC, Prof. Umar Garba Danbatta, said the Commission’s expectations, initiatives, and vision towards increasing broadband penetration, quality of service, advancement of a digital economy and commitment to improving national security through technological advancement are at the front burner of its regulatory interventions.

Underscoring the importance of such synergy between the Commission and Google, Danbatta, who was represented by the Executive Commissioner, Technical Services (ECTS), NCC, Engr. Ubale Maska, said the Commission looked forward to making the initiatives of both parties more impactful by enhancing cooperation between the NCC and Google Nigeria for quantifiable and remarkable impact.

The EVC expressed optimism that Google’s investment in the subsea cable, Equiano, which is expected to land in Nigeria by end of April 2022, will be more impactful in driving NCC’s ongoing implementation of the Nigerian National Broadband Plan (NNBP), 2020-2025, aimed at increasing broadband penetration to 70 per cent by 2025.

“I am hopeful that Equiano will have additional landing points in the hinterlands through collaborative efforts with the licensed Infrastructure Companies (InfraCos) to reduce retail data prices significantly and thereby complementing the Commission’s efforts at ensuring affordable Internet services are available to boost the Commission’s ongoing broadband policy drive,” he said.

Earlier in her remarks, the Director, Google West Africa, Juliet Ehimuan, who led the delegation to NCC, commended the NCC for its consultative approach in formulating regulatory policies, as engine room for optimal delivery of telecommunications services that will in turn impact the digital economy drive of the government.

She particularly applauded the Commission for its seamless, fair, credible, impartial and successful auction of the 3.5 Gigahertz spectrum for the deployment of Fifth Generation (5G) in Nigeria, stating that it is evident that both the NCC and Google share a common goal.

According to Ehimuan, demands for internet services have increased the need for more capacity, and sustainable collaborations with all relevant stakeholders within the public and private sectors. She asserted that Google’s commitment of $1billion across five years in various interventions will support digital transformation in Nigeria and across Africa.

Ehimuan stated that research has proven that Africa will have an additional 300 million Internet users and Nigeria will lead in that number, given its current statistics of over 141 million internet subscribers and broadband penetration of over 40.88 percent as at January 2022.

The Equiano cable system is the third private international cable owned by Google and the 14th subsea cable invested by Google. Equiano connects Portugal and South Africa, running along the West Coast of Africa, with branching units along the way that can be used to extend connectivity to more African countries. The first branch is expected to land in Nigeria by end of April 2022

In the stride to strengthen the contribution of ICT to the nation’s GDP, the National Information Technology Development Agency (NITDA) has continued to engage Goggle on collaborative measures toward improving the ecosystem.

The NITDA Director-General, Kashifu Inuwa, while receiving the Google West Africa Director, Juliet Ehimuan, and the Government Relations and Public Policy team, noted that the symbiotic relationship between the two organisations would enable the adequate representation of data. He said this is in line with implementing the National Digital Economy Policy and Strategy (NDEPS) for a digital Nigeria.

“Together, we can achieve greater results. Governmental regulations are not to stifle or be an obstacle to your business; rather, it is to enable and unlock more opportunities and protect your business and our citizens’,” he said.

Inuwa noted that government has the responsibility to protect its citizens. “Today, our lives depend mostly on this digital technology, and your business contributes to meeting this demand.”

He emphasised the need to have a safer environment because the breach would affect both parties. “If we can come together to strengthen the collaboration, we will eliminate duplication of efforts and working in silos.”

He affirmed that NITDA is currently engaging other tech innovators like Mastercard to improve the ecosystem and collaborating on Digital Literacy, Cyber Security, and some of the NITDA Strategic Roadmap and Action Plan (SRAP 2021-2024) including Data Protection.
Inuwa lamented that the lack of adequate data misrepresented information that would have attracted more foreign investors to our country.

He said people want to associate with success; ”if nobody shares success stories, people will think nothing is happening in the ecosystem”.

“We read what you tell and show us, and it helps in our decision making because we believe in Google,” he added.

The NITDA boss maintained that the algorithm must be ethical in the core values, laws, and culture, noting that technology can compromise through gender imbalance or racism. He blamed the situation on insufficient data and clamoured that working with locals to make our contents indigenous could avert such breaches.

He mentioned that four weeks ago, the Honorable Minister led a team from the Ministry to the Lagos ecosystem, where we met with most of the players in the sector. They shared some of the pinpoints we will present to the Federal Executive Council FEC and sought approval for things we need to do to help the ecosystem.

Inuwa applauded the effort of Google in the capacity building of Nigerians with a target to train 5 million indigenes. He implored that such records be made available to capture the number of digital literacy in Nigeria because President Muhammed Buhari’s government aims to achieve 95% digital literacy by 2030.

In her remarks, Google West Africa Director, Juliet Ehimuan, thanked NITDA for being one of Google’s key strategic partners and stakeholders in the public sector with a long-standing relationship. She acknowledged past collaborative efforts between both organisations, saying that her organisation is looking forward to continued collaborations.

While noting that the courtesy visit identifies possible areas for further collaboration, she physically introduces the new Government Relations and Public Policy team members to her host. They include; Adewole Adene and Dawn Dimowo who are to share updates on some of the work and initiatives that Google West Africa has been doing in the tech space within the country, and finally, to get feedback on Nigeria’s top priorities on the ecosystem.

Juliet confirmed that Google has invested in helping to build the digital ecosystem with all the government and private sector partners for almost a decade.

“In October last year, we had an event which we called Google for Africa, and during that event, we had our global CEO pledge, on our behalf, a $1 billion investment in Africa over five years.

“In the area of access, we have recently acquired a submarine cable called “Equiano” in partnership with a service provider in this environment which is landing in Nigeria on 21 April. Forecasts are indicating that a lot of people are coming online.

“At least 300 Million more Internet users in Africa over the next five years, so there will be more demand for the internet. And following the Covid pandemic, we saw a lot of migration online and acceleration in terms of digital engagement, which will create more demand, that its’ capacity would have a huge contribution to the GDP growth with the technology adoption and job creation.

“Our initial estimate is to contribute directly and indirectly to create about 1.6 million jobs over time and work around device financing in partnership with telcos to make sure that people have access either through infrastructure or device data to gauge the digital world”, she disclosed.

According to Juliet, Google is engaging in a lot of capacity building. Both organisations have a shared interest in providing free digital skills training to individuals to over 6 million people since 2017 when it pledged to train 10 million Africans and other notable areas of support contributing to the economic prosperity and education in ICT. “There is a $40 million grant to NGOs, of which $20 million will be in cash and $20 million in art credits.” she concluded.

The NITDA Director-General appointed Dr Aminu Lawal, the Special Adviser on Digital Transformation, to liaison between both organisations.

Mr. Peter Obi, Mazi Sam Ohuabunwa, Dr. Nwachukwu Anakwenze, and myself, all of us from the South East, who have declared intention to run for the office of president of Nigeria and have obtained the normination form of our great party the PDP, met in Abuja. The main purpose of our meeting was for us to resolve to work together to promote understanding, unity and collaboration among the four of us and any other person from the South East zone who may later join in the race. We had a very fruitful meeting in an atmosphere of friendliness and respect for one another.

At the end of our meeting, we addressed the media on our resolutions as follows:

1) That we have agreed to work together as a Team.
2) That we will work together to ensure that a South Eastern emerges as PDP flag bearer;
3) That we intend to consult with other zones on this issue and it is based on fairness and equity;
4) That in doing so it is important to note that we have always supported other zones and we now expect them to reciprocate.

We are committed to working with our party leadership and party members from across the country to ensure that the founding principles and ideals of our great party are upheld to reassure Nigerians that PDP is ready to rebuild and reunite our dear country. We ask Nigerians to give us the chance to fix this country. Together we will get Nigeria to work again.

A Greater Nigeria I see.

By Anyim Pius Anyim


The Nigerian Communications Commission’s (NCC) vast experience as a long-standing member of the International Telecommunication Union (ITU) has served as a booster to the Commission in its effective implementation of government policies, and in stimulating regulatory initiatives focused on advancing Nigeria’s digital transformation. The NCC’s Executive Vice Chairman (EVC), Prof. Umar Garba Danbatta, has said.


Danbatta stated this while addressing global actors in the Information and Communication Technology (ICT) industry at the ongoing Session of the ITU Council taking place in-person at the ITU Headquarters in Geneva, Switzerland, from March 21-31, 2022.


Speaking at the Council session, Danbatta said the challenges posed by the COVID-19 pandemic underscore the important role ICT will continue to play in ensuring peace, security and prosperity around the world.  “It is as a result of the enabling experiences in the ITU ecosystem that Nigeria continue to be active and forward-looking regarding the activities of the ITU as the leading organ of the United Nations (UN) in the area of ICT,” he said.


He emphasised that, as a long-standing member of Council, Nigeria has utilised ICT as a driver of socio-economic development not just for herself, but also for the benefit of the sub-region and the continent, given its role as a founding member and flagship promoter of the West African Telecommunications Regulators Assembly (WATRA).


“Over the years, as a member of ITU, Nigeria has chaired World Radiocommunication Conference (WRC)-15; chaired ITU Council Standing Committee on Administration and Management (SC-ADM), in 2019 and 2022; as well as chaired the Ad-Hoc Committee on ITU Regional Presence”, the EVC said to underscore the strategic, symbiotic relationship between Nigeria and ITU.


Reinforcing the intensity of his assertion on the contribution of Nigeria in ITU, Danbatta said, “Nigeria had also chaired ITU-Standardization (ITU-T) Study Group 20 Regional Group for Africa; served as Vice Chairman, ITU-T Study group 20;  served as Vice-Chair, ITU-T Study Group 12; Vice-Chair, ITU-Development D Study Group 2; as well as provided Financial Support to ITU Headquarters Building, among others”.


The EVC said this robust experience in ITU has continued to enable Nigeria, through NCC, and was particularly instrumental to the recent management of a globally-acclaimed transparent auction of Fifth Generation 5G licence in 2021; achieve 40.88 per cent broadband penetration in Nigeria as at December 2021; implement robust financial inclusion initiatives; as well as in the promotion of universal access across institutions and communities in Nigeria through the NCC’s Universal Service Provision Fund (USPF). “All these were made possible through the successful launch and implementation of policies to foster use of ICTs across all sectors and enhance a digital economy,” he said.


Meanwhile, the EVC has used the opportunity of his brief remarks during the Council session to announce Nigeria’s intent to seek re-election to ITU Council during the forthcoming Plenipotentiary Conferences. According to Danbatta, having Nigeria re-elected will help the country to continue to collaborate with and support ITU’s development agenda, ensure effective and efficient implementation of ITU Resolutions, implement inclusive programmes to foster universal use of ICT across all divides, and provide focused and strategic partnership. “We look forward to a robust Council session and subsequent support for Nigeria during the forthcoming elections,” Danbatta stated.


The ITU is governed by the Plenipotentiary Conference and the Administrative Council. The Plenipotentiary Conference is the supreme organ of the Union. It is the decision making body which determines the direction of the Union and its activities.


The Council, on the other hand, acts as the Union’s governing body in the interval between Plenipotentiary Conferences. Its role is to consider broad telecommunication policy issues to ensure that the Union’s activities, policies and strategies fully respond to today’s dynamic, rapidly-changing telecommunications environment.


The ITU Plenipotentiary Conference for this year is scheduled to take place in Bucharest, Romania, from Monday, September 26 to October 14, 2022

The Honourable Minister of Communications and Digital Economy, Professor Isa Ali Ibrahim (Pantami), has reiterated that the use of emerging technologies in combating insecurity remains a veritable tool which Nigeria will continue to capitalise on, as government and stakeholders are pointing towards digital technology as the next available option to help reduce the scourge of insecurity in the country.

Prof. Pantami, who was represented by the Director General of National Information Technology Development Agency (NITDA), Kashifu Inuwa CCIE said this during a paper presentation at the National Students Security Summit 2022 organised by National Association of Nigerian Students (NANS) at the International Conference Centre, Abuja.

He said that the rapid advancement of technology has brought about the term Emerging Technologies that are new, and they have not been fully explored or are still under development, and new cases are discovered every day.

According to the Minister, the technological revolution is transforming lives at breakneck speed, dramatically altering the way people work, learn and live together.
He stated that Emerging Technologies such as Artificial Intelligence, Blockchain, Cloud Computing, Quantum Computing, Augmented Reality, Internet of Things and Robotics are exponentially growing and finding new applications in an ever-increasing number of sectors, including the way people receive, exchange and process information for security activities.

The Minister further said that unstoppable as insecurity is, the country has continuously explored various approaches to mitigate security challenges.
“You would all agree that the ongoing Fourth Industrial Revolution (4IR), characterised by digitalisation and automation, is cutting across all sectors of industry and humanities. The copious role of digital technology in tackling insecurity can never be underestimated; making it a veritable tool for defeating all security threats in the country.

“It is pertinent to understand that advances in technology are reshaping global security capabilities, from enhancing the way borders are monitored to helping mitigate insecurity, the impact of natural disasters to intelligent detection, the identification of criminal activities to automatic detection of crime associated menace in the society,” he added.

Pantami further stated that these new challenges and opportunities are currently being utilised in facilitating digital solutions and building capacities to address national security challenges in Nigeria. Adding that Federal Government is not unmindful of the role of emerging technologies in a sustainable digital economy and national security issues.

He said that the National Information Technology Development Agency (NITDA), National Centre for Artificial Intelligence and Robotics has been established to foster the development of emerging technologies in preparing Nigeria for the Fourth Industrial Revolution via research and development of technologies like drones, robotics and Artificial Intelligence.

Pantami said to curb cybercrime activities, NITDA rejigged its Computer Emergency Readiness Response Team (CERRT) in response to the increase rate of cybercrime and fulfilment of the requirement of the National Cybersecurity Strategy.
He added that CERRT functions in coordinating and facilitating information sharing, providing mitigation strategies and recommendations for the incident response and recovery, researching and analysing trends and patterns of incident activity for government Ministry, Department and Agencies (MDA) with extension to the private sector.

“We are taking steps to establish National Public Key Infrastructure to ensure the protection of Nigerian systems in cyberspace. We are establishing National Emergency lines in almost every part of the country to ensure citizens’ communication access. We are creating cybersecurity awareness across geopolitical zones to educate Nigerians on the potential of cyber threats. Every Nigerian must be aware of his responsibilities as far as security is concerned, and each person must be safe,” he added.

In an attempt to create a safe digital environment, the Minister said that President Muhammadu Buhari has approved the designation and protection of relevant telecommunications infrastructure across the country as Critical National Infrastructure (CNI) towards supporting implementation.
The Minister added that Government at all levels, private and other critical stakeholders in the technology ecosystem are expected to respond more rapidly and effectively to the unique opportunities emerging technologies could bring to Nigeria’s security administration.

Pantami stressed that, “as government, we would channel our energy towards creating an enabling environment for innovation in emerging technologies that could be harnessed and utilised effectively to the country’s advantage. We would develop integrated frameworks and approaches for adopting and deploying Information and Communications Technology (ICT) in national security architectures. We will continue to create suitable platforms to foster trustworthy collaborations between the country’s public and private technology community and civil society organisations.”

Always desirous of making life easier and communication more rewarding for its numerous customers, pioneer broadband service provider, Smile Communications Nigeria, has just introduced a new Unstructured Supplementary Service Data (USSD) service, an innovative self-help service, for its teeming subscribers. This latest introduction into the Nigerian market is essentially a mobile communication technology used worldwide to access network services by simply sending text between a mobile phone and an application in the network.

This USSD service is unique as subscribers’ can access Smile’s USSD service without using any Internet connection or data. Subscribers can access the various services by simply dialing the code *4504# from their mobile phones. There is no need to call Customer Service or go online to access particular services, just dial *4504#.

With the new USSD *4505# service, Smile subscribers can Redeem Airtime/Bundles, Buy Bundles with Airtime, Check Account Balances, Update their NIN as well as Manage Auto-renewal at their convenience.


Expatiating on the user-friendly nature of the service, Abdul Hafeez, Chief Marketing Officer of Smile Communications Nigeria, stated that all our customers need is to use the service is to dial *4504# from their mobile phones, enter their SmileNumber and the four-digit PIN as selected by the user, and they will be good to go.


Famous as the first 4G LTE network in West Africa, Smile Communications Nigeria was the first to launch VoLTE on its network and continued its innovation, having introduced SmileVoice. SmileVoice is a free mobile app that enables customers with any Android or Apple iPhone device (including devices that are not VoLTE-enabled) to make SuperClear voice calls over Smile’s 4G LTE network, enabling SuperFast data and SuperClear voice, all from one data bundle. Smile was also the first to introduce an unlimited offering, providing the best SuperFast internet experience in Nigeria.