Zoracom has emerged as the winner of the “Best Innovation in Network Observability” award at the Tech Innovation Awards 2025 (TIA25), marking a major milestone for the company and its flagship observability platform, Miro. The award recognises Miro’s role in transforming how enterprises monitor, analyse, and optimise their digital infrastructure.
Miro provides organisations with deep, real-time visibility into their networks, applications, and systems, enabling IT teams to identify performance bottlenecks, detect anomalies, and resolve issues before they escalate into service disruptions. By consolidating multiple data sources into a unified analytics platform, Miro allows decision-makers to gain a comprehensive view of their operational environment and improve system reliability.
Companies using Miro have reported measurable improvements in system uptime, faster incident response times, and reduced operational costs. The platform’s intelligent alerting capabilities help teams move from reactive troubleshooting to proactive management, minimizing downtime and improving customer experience. For industries such as finance, telecommunications, healthcare, and logistics—where system reliability is mission-critical—Miro has become a key tool for ensuring business continuity and performance optimisation.
Beyond technical performance, Miro also supports business growth by enabling organisations to make data-driven investment decisions. By clearly showing how network and infrastructure performance affects service delivery, the platform allows executives to prioritise resources more effectively and plan infrastructure expansion with confidence.
In a statement following the announcement, Zoracom said the award reflects its commitment to supporting businesses with forward-thinking technology.
“This recognition underscores the dedication of our teams and reinforces our mission to build cutting-edge solutions that power the future of digital infrastructure across Africa and beyond,” the company said. “Our observability platform is not just a monitoring tool—it is a strategic enabler that helps organisations achieve stability, scalability, and long-term digital resilience.”
The Tech Innovation Awards celebrate organisations that are redefining technology adoption and innovation across industries. Zoracom’s win positions the company as a leader in network observability, a rapidly growing field driven by increasing system complexity and reliance on digital services.
As African enterprises continue to accelerate digital transformation, solutions like Miro are playing a critical role in ensuring systems remain reliable, scalable, and secure. Zoracom’s recognition at TIA25 highlights its growing influence in shaping the future of enterprise infrastructure management across the continent and beyond.
