Zoracom Nigeria, one of the country’s foremost Network and Security Operations Center (NSOC) facilities, joined organizations worldwide this week in celebrating Customer Service Week with a lively in-house event that highlighted the company’s culture of service excellence and teamwork.
The celebration, held at Zoracom’s headquarters, brought together employees from across departments to honor their collective commitment to customer satisfaction. The atmosphere was filled with excitement as team members shared laughter, stories, and a ceremonial cake-cutting to commemorate the occasion.
Speaking during the event, John Nwachukwu, Chief Executive Officer of Zoracom Nigeria, expressed deep appreciation for the dedication and empathy demonstrated by staff in serving clients.
“At Zoracom, our customers are at the heart of everything we do,” Nwachukwu said. “This week reminds us that every conversation, every solution, and every interaction is an opportunity to make a meaningful difference. I am immensely proud of our team for their dedication, empathy, and professionalism in ensuring our clients experience world-class service every day.”
Customer Service Week, observed globally in the first week of October, celebrates the importance of customer support professionals and the value they bring to businesses. For Zoracom, the occasion underscored its ongoing mission to deliver innovative network and cybersecurity solutions backed by strong customer relationships.
The company, recognized as a pioneer in Nigeria’s cybersecurity and network management landscape, has consistently emphasized the role of customer satisfaction as a driver of its growth and innovation.
As part of the weeklong activities, Zoracom plans to engage its customers and partners through appreciation messages, social media interactions, and community outreach, reinforcing its pledge to maintain high standards in service delivery and technical excellence.
